Stephanie Minker Email & Phone Number

Philadelphia, Pa, Us

United States

· I have experience in collections and foreclosure referral and my current position details are listed below.Review and implement reporting procedures for each department’s specific situation.· Review loan status reports to determine if reporting update is needed.· Run QA reports to ensure team players work is accurate.· Assisted in the implementation of flow charts for proper credit coding.• Conduct quality control reviews of various reports to ensure accuracy of credit reporting• Acknowledge credit disputes are received with regulatory guidelines• Review mortgage loan status and payment history within disputed timeframe• Determine validity of disputes and correct accordingly• Collaborate with credit bureaus to correct credit ratings within regulatory guidelines while improving the customer experience• Support investor audit inquiries regarding credit disputes• Identify and recommend enhancements to credit reporting and credit disputes processes• Identify and resolve credit reporting errors and exceptions

I worked in the Internet sales department. I was I charge of updating all used car pricing on our website and also uploading our current stock on autotrader and cars.com. Monitored the daily work flow of the Internet sales team. Preparing quotes and scheduling appointments for potential customers. Handled any escalations that may have arose.

Full Stack Web Deveopment

Fine And Applied Arts

Education record