Stephanie Mize Email & Phone Number

Wilmington, Nc, Us

Wilmington, North Carolina, United States

• Keep Lowe’s stores prepped with the newest merchandise, helpful product displays, and the latest pricing and signage. Help customers find the right products consistently, quickly, and easily. Organize store merchandise with customer and business goals in mind. Collaborate with vendors and associates to support customer and store needs.Trained under the merchandising service manager to assist with closing out resets and leading team when they are not in the store.

Wilmington, North Carolina, United States

Responsible for responding to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, and addressing customer complaints.

Wilmington, North Carolina, United States

Supported indirect and direct stores with credit and order support. Assisted customers with resolving issues with their online orders ensuring that all customers received an excellent ordering experience. Assisted all channels with any consumer credit inquires or issues including authentication for international dialing and correcting information. Provided exceptional customer service to every caller and made sure to help resolve their issue on the first call. Assisted CORe new hires on their first few weeks on calls on the floor answering questions and helping them with customers.

Wilmington, North Carolina, United States

Evaluated employees and held each individual responsible for his/her actions as well as provide and maintain formal evaluations. Audited service and repair documents to ensure each document was fully executed by each party and met the required criteria for Sprint. Scheduled employees strategically to improve productivity and customer experience. Audited sales contracts to ensure each document was fully executed by each party as well as meet the required criteria for Sprint. Audited and ordered inventory to ensure needed products were always in stock.