Stephanie Morris Email & Phone Number

Washington, Dc, Us

New York, Ny, Us

Sprinklr is a provider of enterprise software for customer experience management. We help brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more. Sprinklr’s unified platform allows siloed teams to collaborate and deliver memorable customer experiences — at scale.• FY'22 Customer Success Manager of the Year, Americas• FY'22 President's Club winner • $3.5MM+ ARR portfolio • 100% ARR and logo retention and 40% portfolio growth in 2019, 2020, 2021 &2022• Managed Global Strategic Accounts and Fortune 500 clients mapping business goals to Sprinklr • Partnered with sales, services, development and leadership to ensure customer success• Account verticals: beauty & fragrance, retail, federal government, defense, finance• 100% remote worker• Consistently achieved high customer satisfaction scores and collected federal case studies• 2019, 2020, 2021, 2022 Top Performer

New York, Ny, Us

New York, Ny, Us

Blueprint is a part of Diligent, the pioneer in modern governance. We empower leaders to turn governance into a competitive advantage through unparalleled insight and highly secure, integrated SaaS applications, helping organizations thrive and endure in today’s complex, global landscape. Our trusted, cloud-based applications streamline the day-to-day work of board management and committees, support collaboration and secure information sharing throughout the organization, manage subsidiary and entity data, and deliver the insights and information leaders need to mitigate governance deficits and outperform the competition.

San Francisco, California, Us

As the Client Experience Manager for Meltwater's East Coast region, I work with 1000+ DC-area clients to ensure that our products and services are solving business intelligence problems across all industries. Through regular meetings with our clients from the C-suite to the Associate level and coordinating with our consultants internally, I ensure account health as well as serve as a technical resource and thought leader.

San Francisco, California, Us

As Managing Director of our DC office I oversee a team of account managers and am responsible for over 700 clients across Maryland, Virginia, West Virginia and Washington, DC. Our team is fully responsible for building and retaining relationships with clients across three SaaS product lines (digital media intelligence, social media analysis, and media outreach). We ensure client satisfaction by consulting with marketing/communications/PR client needs, integrating Meltwater software into client workflows, aligning with client KPIs, and creating actionable insights across all media objectives.• Manage full profit/loss results for Washington, DC Office • Oversee office portfolio of 700 clients valued at $6M with monthly sales targets averaging $350,000 • Trained, recruited, and developed sales team of 8 individuals• Develop mid-level management • Report results quarterly to Executive management

San Francisco, California, Us

Meltwater is a leading global provider of Media Intelligence. Our software enables advanced social and traditional media monitoring, engagement and analytics for Marketing and PR professionals.As a Client Success Manager, I manage a team that is responsible for over 300 clients in the DC area. My primary goal is to assist my team with developing actionable strategies for their clients and guiding them through the Account Management process while also ensuring their own professional development.In addition to supporting my team, I also work with some of the biggest clients in our DC office to ensure they receive maximum value from our platform. This includes developing the initial implementation roadmap, establishing KPIs to report on, consulting on communications strategy and day-to-day guidance throughout the client lifecycle. • Managed portfolio of key accounts valued over $3M with monthly sales targets averaging $100,000• Responsible for training and development a team of 3 junior sales representatives• Won 2016 award “Future Leaders of Meltwater”

San Francisco, California, Us

• Part of inaugural Washington, DC team and developed account management strategies still in use today• Managed portfolio of accounts valued over $1M• Achieved monthly sales targets of over $20,000 in new business

San Francisco, California, Us

New York, Ny, Us

• Highest-earning part-time associate with yearly sales of over $100,000• Lead monthly contact campaigns using email marketing templates to reach out to client portfolio• Train new part-time staff associates in sales practices, product knowledge, and stockroom management• Responsible for principal floorset organization and new product presentation

New York, Ny, Us

• Generated FY 2012 international press clips media report to be presented to Board of Directors• Contributed to official Twitter and Instagram feed, managed blogger outreach and content inclusion• Supported special events management: Summer Party on the Highline and Holiday in July Preview• Interacted with design, footwear, and merchandising departments to secure editorial product samples• Responsible for product sample closet and product placement in major US and international magazines

• Coordinated over 80,000 teaching evaluations for 4,400 classes per academic school year• Handles sensitive and confidential student documents such as transcripts and registration forms• Maintained and organized university records

London, Gb

Conducted media analysis on events for internal Embassy use, including the G8 summit, MENAinvolvement, Royal Baby events, and London 2012 Olympic anniversary press coverage• Aided the Ambassador’s Private Office with 2-year events and engagements calendar• Composed original content for the official Embassy Facebook page and Twitter feed• Researched media contacts and pitched journalists on Embassy events

Bachelor Of Arts (B.A.), International Business And Marketing

International Baccalaureate

Education record