Stephanie Muzzy Email & Phone Number

Shrewsbury, MA, US

Worcester, Massachusetts, United States

Provide career counseling, advising and mentoring to students and alumni interested in the Business, Consulting and Finance fields. Connect students with resources for networking, career exploration and community-based learning through campus events, community programming and industry focused presentations. Collaborate with campus partners to promote the.

Worcester, Massachusetts, United States

Manage the outreach and fundraising growth for 15 alumni classes and oversee reunion fundraising and participation effort for 3 alumni classes. Partner with class and reunion volunteers to create strategic communication pieces that encourage philanthropic participation at all levels. Cultivate relationships with class volunteers and alumni through active.

Shrewsbury, MA

Manage the Alumni outreach and development initiatives for Saint Mary School. Foster partnerships with current families, friends of Saint Mary and local businesses to grow the Annual Fund and pursue grant opportunities. Utilize marketing and branding strategies to share the value of Catholic education with Alumni, Parents, Faculty, Friends and the.

Shrewsbury, Massachusetts

Advancement and Marketing/Enrollment sub-committees memberMarketing/Enrollment Committee, Chair

Manage the human resources functions for the multi sport health and fitness facility. Create job descriptions and recruit candidates for open positions. Compile and audit employment and benefit documents for new and existing employees. Create schedules for employee performance reviews. Direct community outreach activities and foster partnerships with.

Cincinnati, Ohio Area

Monitored Deposit product trends and profitability for Consumer DDA product lineManaged pricing and promotion strategy for Consumer DDA portfolioDeveloped branch DDA sales campaigns and marketing plans for 1,200 retail branchesInstrumental in heightening awareness around DDA retention and production strategiesManaged task force to design innovative.

Prepared Commercial Loan documentation and cash flow analyses for 5 lendersReviewed Commercial credits to maintain 100% compliance with Corporate lending policyMonitored credits for exception to policy justificationEvaluated collateral to assure maintenance within proper marginResponded to client inquiries regarding DDA, Retail and Commercial loan.

University Branch

Improved branch cross sell ratio from 1.8 to 2.6 through sales technique trainingImproved branch RQA Audit score by 20% by monitoring compliance issuesReviewed and approved Installment loans up to $10,000Reduced customer complaints by 75% Managed staff of 12 platform and teller employees

Enhanced customer service through effective lobby managementSold bank products and services maintaining cross sell ratio of 2.5 per customerDeveloped cross training between tellers and platform to maximize branch efficiency Managed staff of 10 tellers at the Main office

Conducted branch interviews to compile transaction data and monitor customer flowDeveloped teller and platform staffing models reducing staff by 110 FTECompiled work flow analysis to standardize procedures, corporate wideDeveloped and administered teller incentive program Developed expense control and productivity reports for senior management

Ensured CD Department deadlines were met and procedures were in compliance Wrote employee performance appraisals and provided input on merit increases and disciplinary actionsSupervised 6 employees

Master Of Business Administration - Mba, Non-Profit Leadership

Masters Certificate, Professional Fundraising

Bachelors Cum Laude, Business Administration

Microsoft Office Suite Hogan DDA/TDA Systems Managing Employee Performance Establishing Customer Relations Financial Accounting.