Stephanie Nemcsok Email and Phone Number
Stephanie Nemcsok work email
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Stephanie Nemcsok personal email
I’m an innovation and practice leader with over 10 years of experience in human-centered design, leading teams to co-create and deliver impactful programs and services with contributors. I have worked in government and cultural institutions, spanning project work in social, civic, and business innovation. I use my strengths in facilitative leadership, experience design, design research, and my ever-evolving innovation toolkit to make sense of ambiguity. I am a changemaker with a passion for leading and re-energizing innovation practices through inclusion, infectious enthusiasm, and building capacity among colleagues.
Calgary Public Library
View- Website:
- calgarylibrary.ca
- Employees:
- 405
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Senior Manager, Service Design StrategyCalgary Public Library Jan 2024 - PresentCalgary, Alberta, Canada
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Team Lead, Innovation Practice & ProjectsCity Of Calgary Aug 2022 - Dec 2023Calgary, Alberta, CanadaI lead and evolve the City of Calgary's Innovation Lab practice, while managing the project portfolios. I develop the innovation capacity of The Lab team and the Corporation, while also supporting my team to deliver on complex, human-centred, challenges to improve City services for the benefit of all contributors - Calgarians, City staff, other partners. -
Senior Innovation DesignerCity Of Calgary Apr 2019 - Aug 2022Calgary, Canada AreaI am the Design Lead on our team, evolving The Innovation Lab team's design methodologies in business, social, and civic innovation to serve as an enterprise capability. Through my leadership of our strategic direction, The Innovation Lab team has more than doubled in size and demand for our services continues to outstrip supply in the corporation. I lead teams through large, cross-corporate initiatives and provide strategic counsel to our clients: Project Managers, Managers, Directors, General Managers (GMs) and Members of Council over the duration of those projects to advance innovation practices across the Corporation. I design and execute research activities with a team to answer business questions. We leverage qualitative and quantitative methods (observation, interviews, journals, ethnography, surveys, etc.) for internal clients ranging from Community Services to the Water Utility. I work alongside clients from initial project intake through planning, engagement, ideation, prototyping, and scale to launch using human-centered design and systemic design - communicating findings through persuasive, compelling written reports and presentations for diverse stakeholders.
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Service Design LeadCalgary Public Library Jul 2016 - Mar 2019Calgary, Alberta, CanadaI co-led the design research and creation of the Innovation Plan for the new Central Library - including 89 new programs and services to prototype and test before opening the library to better meet the needs of Calgarians. As a Service Designer, I also developed several of those programs and services through prototyping to scale across distributed library locations, departments, and teams. I co-led the design and delivery of professional learning for 400+ library staff to support a culture transformation project. I also mentored and built capacity for human-centered design and design research among colleagues and a direct report.
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Professional Learning Specialist, EducationTelus Spark, The New Science Centre Mar 2014 - Jul 2016Calgary, AlbertaI led the creation of the adult professional learning portfolio at TELUS Spark, which resulted in a new revenue stream and the recognition of TELUS Spark as a preferred professional learning provider by four Alberta school boards. This work included, leading the co-design of a new, one-year, immersive professional learning program for educators and educational leaders called SHIFT Lab - designed to help educators better meet the needs of their 21st Century learners. In addition, I conducted competitive market analysis and diversified program revenue through an à la carte professional learning offering. Then I coordinated a team of over 30 TELUS Spark staff from seven departments to develop and co-facilitate those workshops for educators, library staff, parks staff, and business leaders. I successfully managed a six-figure annual budget, and made adjustments through a shifting financial landscape. -
Public Program And Experience DesignerTelus Spark, The New Science Centre Sep 2012 - Feb 2014Calgary, AlbertaI designed family-focused Special Event Weekends for thousands of Calgarians at TELUS Spark, generating a 10% attendance increase and 14% rise in new membership purchases. I curated the themes and led teams of close to 30 staff and volunteers to deliver these events. I cultivated relationships with over 44 external partners to bring subject matter expertise to the programming TELUS Spark offered their visitors, while also helping those partners achieve their goals. I made frequent appearances on morning news programs, on multiple TV stations and radio programs to promote the special programming. In addition, I regularly reviewed the event data and comparable offerings, to ultimately reinvent the position portfolio to more efficiently and effectively meet the needs of the organization and their visitors.
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Museum Education Program CoordinatorUniversity Of Alberta Jun 2009 - Sep 2012Edmonton, AlbertaI redesigned the school program offerings for the University of Alberta Museums to align with provincial curriculum updates, primary-source research best practices, and to meet the University of Alberta's outreach targets. I established and cultivated new relationships with 29 key stakeholders, ranging from: university curators, collections managers, community groups, Edmonton-area school boards, teachers, and curriculum consultants. I hired and managed several staff, completing projects to develop resources for educators for temporary exhibits and school programs. -
Information OfficerLegislative Assembly Of Ontario Nov 2008 - May 2009Toronto, OntarioI delivered exhibit-based and heritage site tours and programs to audiences from K-12 school children to diplomats that ranged in size from one to fifty visitors. I conducted primary source research, wrote and designed communication materials for a new exhibit entitled "From Mine to Mace: A Diamond’s Journey". I researched and developed curriculum-linked educational materials with a team on the history and architecture of the Legislative Assembly of Ontario for elementary and junior high school students. -
Collections And Curatorial AssistantUniversity Of Toronto Sep 2007 - Oct 2008Toronto, Ontario -
Education Programmer: "Mischief & Malice: Crime In The Museum" ExhibitionUniversity Of Toronto Sep 2007 - Apr 2008
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Museum Studies InternNelson Mandela Foundation Apr 2007 - Sep 2007 -
English As An Additional Language TeacherMagnet School 2005 - 2006Seoul, Korea
Stephanie Nemcsok Skills
Stephanie Nemcsok Education Details
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Museum Studies
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British Council In Kuala Lumpur, MalaysiaEsl Teacher Training -
Politics & International Development Studies -
American School Of Kuwait
Frequently Asked Questions about Stephanie Nemcsok
What company does Stephanie Nemcsok work for?
Stephanie Nemcsok works for Calgary Public Library
What is Stephanie Nemcsok's role at the current company?
Stephanie Nemcsok's current role is Innovation | Design | Leadership.
What is Stephanie Nemcsok's email address?
Stephanie Nemcsok's email address is st****@****ence.ca
What schools did Stephanie Nemcsok attend?
Stephanie Nemcsok attended University Of Toronto, British Council In Kuala Lumpur, Malaysia, Queen's University, American School Of Kuwait.
What skills is Stephanie Nemcsok known for?
Stephanie Nemcsok has skills like Museums, Museum Education, Museum Collections, Cultural Heritage, Managing Events, Volunteer Management, Event Planning, Research, Content Research, Developing Programs, Communication Skills, Management.
Who are Stephanie Nemcsok's colleagues?
Stephanie Nemcsok's colleagues are Jolaolu Ogunsola, Robyn Gray, Brent Kubara, Ba, Mlis, Becky Potter, Georgia Edgar, Seraat Nur, Genevieve Luthy.
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