• Propose, design and conduct appropriate automotive market trendtracking surveys (both telephone and face-to-face) to identify customers’ purchase behavior and purchasing trend• Report writing in PowerPoint with analytical technique using SPSS or Excel and present to the management team• Prepare monthly management reports including sales forecast, sales performance and sales tracking for the monthly management team meeting• Manage a group of admin assistants to ensure survey results quality and efficiency• Data and customer management• Review and conduct in-house system improvement together with ITdepartment

• Specialized in both quantitative and qualitative pharmaceutical market research in Asia Pacific• Involved in client’s meetings in managing clients’ expectation to ensure highest level satisfaction• Project management include scheduling, cost management and resource planning• Manage a team of Research Supports to improve operational efficiency• Involve in telephone respondents recruitment• Conduct both face to face and telephone interviews with recruitedrespondents for data collecting• Design SPSS and Excel data templates as well as PowerPoint template• Writing up reports with analytical technique including data grouping and data analyzing