Stephanie Osterkamp Email and Phone Number
Stephanie Osterkamp work email
- Valid
- Valid
- Valid
Stephanie Osterkamp personal email
Analytical and solutions-oriented professional with extensive experience in business process enhancement, operations planning, and project leadership in the financial services industry. Proven history in establishing and implementing processes, best practices, and business solutions that enhance efficiency, reduce costs and increase organizational effectiveness. Significant expertise in developing prompt, accurate, and tactical decisions within fast-paced and challenging environments. Selected Career Accomplishments:► Obtained a significant quality increase of 10% after performing monthly audits along with formulating and implementing additional training.► Successfully minimized the reduction transfer process by 4 days and saved annual costs of $70K.► Brought $250K annual savings by eliminating 25 process steps utilizing Lean and Six Sigma methodologies. Core Competencies:Strategic Planning, Decision Making, Problem Solving, Team Building and Development, Time Management and Prioritization, Business Requirements Gathering, Continuous Improvement
-
Business Solution Design And Delivery ManagerAxa Xl Apr 2024 - PresentChicago, Illinois, United States -
Senior Consultant - Process EngineeringComatrex, Llc Jan 2023 - Present -
Business Process AnalystUfg Insurance Jul 2019 - Nov 2022 -
Business Process AnalystGe Capital Apr 2016 - Oct 2018Cedar Rapids, Iowa Area• Subject Matter Expert (SME) support regarding cash processes and adherence for trailing activities related to the sales of GE Capital to several buyers.• Oversaw and maintained 72 Standard Operating Procedures (SOP) for the department to meet business compliance guidelines, which included documentation of processes and training of third party servicer to support assets.• Guided a team of 5 associates in auditing 72 business processes, which included redesign, reconstruction, and monitoring of processes to ensure business adherence ahead of sale.• Directed the department in conducting 6 external and internal audits as well as resolution of any compliance concerns.• Gave direct suggestion to business leaders regarding process and documentation improvements.• Achieved the business objective of sale and transition of assets by coordinating and overseeing several projects related to cash process. -
Cash Receivables AnalystGe Capital Jul 2014 - Apr 2016Cedar Rapids, Iowa Area• Successfully delivered projects associated with processes on cash and business compliance as well as offered exceptional escalation support on questions regarding cash process.• Assisted the team during 6 business conversions by documenting, stabilizing, streamlining, processing, and training the team on new processes.• Coordinated with senior leaders and offshore teams in adhering to voucher application and other cash processes.• Maintained documents for 85 processes business standard adherence.• Executed systematic assessment of data and development of report for leadership with feedback on trends and opportunities.• Administered and resolved customer complaint process for 9 teams within the department.• Collaborated with leaders in conducting monthly tracking, assessment, resolution, and reporting of report complaints.
-
Team Operations CoordinatorGe Capital Oct 2009 - Jul 2014Cedar Rapids, Iowa Area• Led quarter-end and year-end voucher projects, resulting in less than 5% of funds remaining unapplied.• Provided training and coaching to associates in a team and one on one setting.• Prioritized team daily workload and allocated among associates based on business needs.• Mentored associates on process simplification projects using Lean / Six Sigma resulting in the elimination of 3 process steps.
-
Performance And Coaching SpecialistGe Capital Sep 2006 - Oct 2009Cedar Rapids, Iowa Area• Performed audits on business processes. Worked with leadership across departments to drive customer satisfaction through additional coaching and training. • Created and led contests around specific team focus areas resulting in increased call quality and customer experience. • Managed offshore Collection team quality. Worked with team and internal leadership to increase call quality for Collections teams working offshore.
-
Ubb Dealer Support SpecialistGe Capital Sep 2000 - Sep 2006Cedar Rapids, Iowa Area• Implemented new dealer on-boarding and training. • Provided training to dealer partners on use of web portal to streamline business needs.• Point person for new dealers doing Usage Based Billing business.
-
Senior CollectorGe Capital Apr 1999 - Sep 2000Cedar Rapids, Iowa Area• Collected unpaid fees from commercial customers related to late charges, property taxes and other miscellaneous fees.• Worked with customers to resolve outstanding issues to ensure timely payment.
Stephanie Osterkamp Skills
Stephanie Osterkamp Education Details
-
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Stephanie Osterkamp
What company does Stephanie Osterkamp work for?
Stephanie Osterkamp works for Axa Xl
What is Stephanie Osterkamp's role at the current company?
Stephanie Osterkamp's current role is Business Process Analyst helping businesses to reach their goals through process design and implementation..
What is Stephanie Osterkamp's email address?
Stephanie Osterkamp's email address is so****@****oup.com
What schools did Stephanie Osterkamp attend?
Stephanie Osterkamp attended Upper Iowa University.
What skills is Stephanie Osterkamp known for?
Stephanie Osterkamp has skills like Leadership, Project Management, Team Building, Business Process Improvement, Change Management, Customer Service, Strategic Planning, Financial Services, Microsoft Office, Management, Cross Functional Team Leadership, Training.
Who are Stephanie Osterkamp's colleagues?
Stephanie Osterkamp's colleagues are Rajan Bhatia, Sharbari Das, Debbie Osborne, Ángeles Castellano García, Anu Bhugra, Joel Peck, Paulina Malska.
Not the Stephanie Osterkamp you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial