Stephanie P. Email and Phone Number

- Conduct investigative analysis by collecting, assessing and collating fraud cases for both internal and external investigations.- Liaise and build relationships with internal and external business partners including Human Resources to support investigative analysis, share information and identify control weaknesses.- Identify emerging patterns/trends and organizational vulnerabilities.- Provide reports with investigative summaries including recommendations.- Prepare and… Show more - Conduct investigative analysis by collecting, assessing and collating fraud cases for both internal and external investigations.- Liaise and build relationships with internal and external business partners including Human Resources to support investigative analysis, share information and identify control weaknesses.- Identify emerging patterns/trends and organizational vulnerabilities.- Provide reports with investigative summaries including recommendations.- Prepare and document investigative files for potential criminal prosecution.- Provide timely and accurate updates to case management system and other supporting databases. Show less

- Monitor and respond to all fraud related and investigative requests that come through the generic inbox, including inquiries from law enforcement, external agencies, other financial institutions and internal partners and provide information as per our policies and procedures.- Effectively manage the daily intake of investigative requests and fraud incidents reported to GSI, ensuring information received is properly assessed, processed and escalated.- Liaise with internal and external… Show more - Monitor and respond to all fraud related and investigative requests that come through the generic inbox, including inquiries from law enforcement, external agencies, other financial institutions and internal partners and provide information as per our policies and procedures.- Effectively manage the daily intake of investigative requests and fraud incidents reported to GSI, ensuring information received is properly assessed, processed and escalated.- Liaise with internal and external partners to review investigative requests and ensure all applicable information is received.- Conduct risk rating analysis with each investigative request to determine prioritizations, assignment and escalation.- Initiate grid warnings and fraud alerts.- Initiate INTERAC spreadsheets for ATM tampers and skimming sites.- Prepare weekly and monthly spreadsheets for internal audit findings. Show less

- Provided administrative assistance for a VP within the Global Physical Security team.- Managed VP's calendar through Outlook and booked meetings with internal and external stakeholders.- Ensured that VP was prepared for meetings with appropriate materials.- Performed project and event co-ordination through events such as team conference, the Great Canadian Shoreline Clean Up, employee appreciation week and United Way campaigns.- Acted as a primary contact for our HR counsellor… Show more - Provided administrative assistance for a VP within the Global Physical Security team.- Managed VP's calendar through Outlook and booked meetings with internal and external stakeholders.- Ensured that VP was prepared for meetings with appropriate materials.- Performed project and event co-ordination through events such as team conference, the Great Canadian Shoreline Clean Up, employee appreciation week and United Way campaigns.- Acted as a primary contact for our HR counsellor and senior HR manager with planning of HR visits, providing up to date organizational charts and assisting with any other inquiries they may have had.- Responsible for monthly expense management by reviewing the teams’ expenses and ensuring everything is in order before a VP approval.- Processed weekly employee timesheets.- Screened candidates for new positions available within the team and then set up and call individuals for interviews.- Responsible for on boarding all new employees by ordering equipment such as laptops and mobile phones and ensuring full access is granted so that they transition smoothly and comfortably into their new roles.- Responsible for co-ordinating the move of over 50 individuals into one location and developing the communication plan.- Received an Act for Impact Award for the move. Show less

- Processed daily banking transactions for our customers, while maintaining vigilance to ensure fraud prevention.- Provided sound advice at every customer interaction and created a positive customer experience.- Contributed to the achievement of branch business objectives by consistently exceeding sales goals.- Continued to strive in efforts to improve CEI by fostering a positive relationship with our customers.- Achieved quarterly goals and targets.- Led opening and closing… Show more - Processed daily banking transactions for our customers, while maintaining vigilance to ensure fraud prevention.- Provided sound advice at every customer interaction and created a positive customer experience.- Contributed to the achievement of branch business objectives by consistently exceeding sales goals.- Continued to strive in efforts to improve CEI by fostering a positive relationship with our customers.- Achieved quarterly goals and targets.- Led opening and closing branch procedures.- Appointed branch United Way Ambassador and led the Christmas food drive. Show less

- Entered and created sales order entries, invoices and packing slips using computer software called TSE, in order to organize and assist sales managers.- Answered telephones and organized sales calls in order to direct customers’ needs and keep them satisfied as well as employees organized.- Filed and organized company sales, engineering and accounting documents.- Performed office management duties such as providing sales quotations and letters.- Responsible for training and on… Show more - Entered and created sales order entries, invoices and packing slips using computer software called TSE, in order to organize and assist sales managers.- Answered telephones and organized sales calls in order to direct customers’ needs and keep them satisfied as well as employees organized.- Filed and organized company sales, engineering and accounting documents.- Performed office management duties such as providing sales quotations and letters.- Responsible for training and on boarding new staff.- Ensured timely processing of timesheets.- Instituted standardized monthly reporting to measure performance against business objectives, for example, gross profit. Show less