Stephanie Parrish Email & Phone Number

Milwaukee

Maintain Master Customer and Account DataPrepare Forecasting DocumentsCreate Dynamic Funnel Trends ReportingUpdate and process COGS Data for reportingProcess e-Commerce requests

Review technical requests for Gearboxes via phone and Salesforce.com Case ManagementProvide Quotes for standard and custom GearboxesCalculate custom Gearbox pricingPrepare Net Price Sheets for Special Pricing AgreementsReview pricebook for price increasesProvide Gearbox interchange selections

Rexnord Innovation Center, Milwaukee, Wi

New Product Development/Research and TestingPrepare test plans, run tests, analyze data and prepare reportWork on new product development through internal Stage-gate process

Flattop North America - Grafton, Wi

Application Engineering RotationPrepared competitive interchange catalog in three formats - competitive profile, table, and graphicalResponded to customer requests for application solutions and interchange concernsPrepared chain pull calculationsCustomer visit to conduct line survey of current product and recommend product for upgrades

Falk, Milwaukee Wi

Manufacturing Engineering RotationPrepared new tooling databaseCreated a machine selection toolRestructured flow of a manufacturing cellCreated process drawingsUpdated routings in SAP

Developed and implemented new product hierarchy for product lines, updated all part numbers and prepared data for SAP launch Maintain website that houses special pricing agreements and rebates for OEM and Distributor customersForecast North American Coupling lines ($68M annual orders)Update strategy deployment documents monthly and prepare documents for annual SD meetingsSAP Implementation Specialist for Coupling’s Marketing TeamSix Sigma Project to update lead times ($300K annual improvement)Update website and product catalogs with technical product informationCoupling representative for tradeshows (organize products, literature, staffing, dress code, hotels )Review pricing strategy – SPA, Cut Price, Price Book, SAP Pricing, Competitive Pricing, Rebates

Reviewed daily metrics and reportsConducted time study analysis for level loading staffParticipated in RBS training (Lean Manufacturing)Focused on SDR lead time reduction and CCPM reduction

Maintain strong relationships between customers, account executives, and Rexnord co-workersProcess Peoplesoft and Rexlink electronic ordersAnswer customer and Account Executive phone callsProcess quotes, orders and inquiries from the West Regional InboxKey Account Advocate for US BearingsMaintain daily inbox management and provide daily metricsWork with AIT Non-Conformance Reports

Created and deployed product training for Rexnord products and systemsSupervise up to ten CustomerCare advocates Ensured daily CustomerCare metrics were achievedManage Advocate employee life cycle (hiring through dismissal)Participated in Kaizen eventsActively engaged in Strategy DeploymentReviewed advocate's calls using the Ulysses call strategy and coached accordingly

Served as the "go to" person for all advocates and account executives in the Mid-Atlantic RegionKey account representative for three OEMs (CCI, Sentry Equipment, Alliance) and two distributors (AIT Greensboro & Motion Florence)Completed phone and order audits for the team and provided feedbackAssisted the Mid-Atlantic team in achieving daily CustomerCare metrics through order entry and phone callsLead the Mid-Atlantic team to become the "Island of Excellence" when rolling out the new CustomerCare metrics and lean objectives – full Lean Office implementation

Prepared Tournament Information Packets for athletesSupervised registration for athletes (1500 athletes in 10 hours)Reviewed tournament rules for qualifying eventsUpdated program manual for Junior Gold and Pepsi ChampionshipsAssisted with scoring of Junior Gold and Pepsi ChampionshipsSupervised Trade Show setup – worked with vendors and set up merchandise boothSelected merchandise and awards for Junior Gold and Pepsi Championships Participated in Strategy Deployment (new Youth Tournament and Youth Leader Program)Organized deposits for Junior Gold and Pepsi Tournaments

Maintained accounting records and provided information to tax accountant (payroll, invoicing, deposits)Purchased required product for installationsScheduled Service TechniciansPrepared marketing books and proposals for customersUpdated website

Created Yellow Pages and Yellowpages.com advertisementsWorked with companies such as H&R Block and Stock Lumber to reflect their advertising goals

Bs, Engineering

Activities and Societies: MSOE Bowling Team Coach

Technical Certificate, Lean Manufacturing

Final Project: Complete Lean Office Implementation at Rexnord

Mba, Marketing, International Bus, Management

Activities and Societies: China Study Abroad

Bs, Business - Finance & Marketing

Activities and Societies: MSOE Business Leaders Association IEEE SWE Peer Mentors Student Government Women's Connections Greek Council.