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Experienced professional with a demonstrated history of working in the property management and cosmetics industry. Skilled in Sales, Marketing, Customer Service and Leadership.
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Senior Loan ProcessorPrivilend Jun 2023 - Present -
Office ManagerBrazilian Wax Spa By Marci Jun 2019 - May 2023Birmingham, Alabama, United States• Oversee daily operations of two locations • Train, monitor, and coach performance of service staff• Empower employees to improve guest satisfaction • Implement, review and revise training programs • Conduct weekly meetings with staff to communicate incentive programs, implement new products and discuss areas of opportunities• Perform Payroll functions through Quickbooks• Perform all tasks of a Front Office Staff, as needed to facilitate service• Track outgoing and incoming resources, including stock inventory • Analyze, investigate and resolve guest complaints• Ensure all CDC guidelines are followed -
Sales ExecutiveUrban Decay Cosmetics Aug 2017 - Jun 2019Tuscaloosa, Alabama Area• Traveled nationwide, leading a team to teach makeup classes • Maintained monthly top 5 raking in the Nation for Sales • Exceeded a daily sales goal of $2,500 • Trained Ulta employees on the Urban Decay Brand • Coached Sales Coordinators daily via phone, email, and in the moment • Consistently hit quarterly bonus goals • Planned work travel and store visits 30, 60, and 90 days in advance • Planned and executed calls with Managers for events • Planned and executed store generated events with sales goals of $3,500+ Sales Coordinator (August 2017 - May 2018) • Ability to motivate, train and influence team members through sharing knowledge by coaching and teaching about: products, the brand and make-up application while exhibiting strong account follow-through. • Maintain cleanliness standards, respecting store standards, following policies and procedures and applying make-up for customers. • Build and maintain store relationships through consistent communication with all on-site teams. Conduct quarterly store trainings to: introduce and train new products, reinforce core products and motivate the team to up-sell. Organize store manager meetings with direct supervisor. • Plan and manage time effectively when scheduling store visits to maximize efficiency and effectiveness in driving revenue. • Plan, participate and execute store events to make budget and reach goals. • Analyze daily and weekly budget achievements. Partner with Area Sales Manager to establish a plan by door and Beauty Artist to exceed budget. • Make deadlines for all requests, including but not limited to: outlined calendars, expense reports and event recaps. Complete follow through as committed and agreed with the Accounts and other team members. -
Leasing And Marketing ManagerVie Management Feb 2017 - Aug 2017Murfreesboro, Tennessee• Created, budgeted and organized marketing plans that include pricing strategies, balancing company objectives and resident satisfaction • Developed integrated marketing campaigns • Executed strategic partnerships and own business development • Formulated, directed and coordinated marketing activities and policies to promote the property, working with local advertising and promotion managers • Directed the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities • Initiated market research studies and analyze their findings • Participated in community outreach activities to create brand awareness of the apartment community in the marketplace • Understood and complied with Fair Housing Laws • Compiled lists describing property amenities and successfully promote to all prospective residents -
Roving Leasing And Marketing ManagerGreystar Feb 2015 - Feb 2017Oklahoma City, Oklahoma Area• Executed and created the marketing and leasing plans for portfolio, including 1,982 total beds • Trained the sales team on marketing, leasing, and our company policies. • Executed resident retention plan including resident events • Directed the hiring, training, and performance evaluations of marketing and sales staff and oversee their daily activities • Planned resident events and outreach marketing to maintain leasing ahead of pre-leasing goals • Nominated for Leasing Manager of the Year (2015) • Reported leasing to ownership weekly and make suggestions to increase closing ratios to maintain leasing activity • Assisted with the New Development transitions • Built relationships with university administrators, groups and local businesses for partnership opportunities • 2015 Top Performing Lease-Up Award
Stephanie Phillips Skills
Stephanie Phillips Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Stephanie Phillips
What company does Stephanie Phillips work for?
Stephanie Phillips works for Privilend
What is Stephanie Phillips's role at the current company?
Stephanie Phillips's current role is Office Manager.
What is Stephanie Phillips's email address?
Stephanie Phillips's email address is st****@****cay.com
What is Stephanie Phillips's direct phone number?
Stephanie Phillips's direct phone number is +120528*****
What schools did Stephanie Phillips attend?
Stephanie Phillips attended Jefferson State Community College.
What skills is Stephanie Phillips known for?
Stephanie Phillips has skills like Sales, Customer Service, Social Media Marketing, Social Media, Leadership, Real Estate, Team Building, Training, Property Management, Leases, Management, Public Speaking.
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