my job involved security checking customers orders, checking information provided and verifying order details before the order goes throw. I also helped customer with any quieries and assisted with any changes or amendments.

At National savings and investments my job was to set up the new over 65 bonds for customers eligable. To go throw the application proccess and help them fill out the forms, request for forms and paperwork to be sent in and set up accounts with security passwords.

Work in the Vodafone shop on Argyl Street helping customers set up contracts, choosing phones and processing sales. I also dealt with stocking the shelfs and making sure the floor was tidied

On the Esure campaign on inbound customer service. I set up car insurance policies, maintained and updated policies, dealt with policy queiries and complaint handling. I was also trained on account and dealt with customers finances, taking payments and setting up direct debits ext.