Director of Quality and Clinical Services (DQCS) is responsible for overseeing and improving qualitative and quantitative measures, evaluating progress and successful implementation, supporting a multifaceted clinical risk management infrastructures and supervising clinical staff (RNs, phlebotomist, clinical coordinators, lab manager and medical assistants) at four primary care health centers. Direct oversight and support of clinical and operational excellence including diabetes care… Show more Director of Quality and Clinical Services (DQCS) is responsible for overseeing and improving qualitative and quantitative measures, evaluating progress and successful implementation, supporting a multifaceted clinical risk management infrastructures and supervising clinical staff (RNs, phlebotomist, clinical coordinators, lab manager and medical assistants) at four primary care health centers. Direct oversight and support of clinical and operational excellence including diabetes care, controlled substance monitoring, preventive screening, depression and substance use screening and prevention and treatment, immunizations and more. Supporting dynamic work teams in a matrixed environment, communicating effectively, developing training and education for staff and serving as a skilled facilitator while prioritizing recruiting and retention efforts. Show less

Provides support and is responsible for quality improvement activities as well as providing education, support and leadership to clinical staff. Chairs the Quality Assurance committee, develops, implements and reviews clinical policies and procedures, coordinates adjustments to workflow with Director of Operations and clinical team, manages efforts to measure and report health care quality data to several initiatives as well as disseminating quality metric updates and reports to providers and… Show more Provides support and is responsible for quality improvement activities as well as providing education, support and leadership to clinical staff. Chairs the Quality Assurance committee, develops, implements and reviews clinical policies and procedures, coordinates adjustments to workflow with Director of Operations and clinical team, manages efforts to measure and report health care quality data to several initiatives as well as disseminating quality metric updates and reports to providers and clinical teams. Responsible for interpreting the data in context and support the management team in gaining a greater understanding and meaning to data. Show less

Hospital, PCP and Specialty practice support for national and statewide quality improvement programs, involved in the Pathways to Excellence (PTE) program to help measure and report the value of healthcare, data collection and analysis, program development, implementation and management, technical specifications support, managed Office System Survey program, content and materials development for MHMC's Resource and Document Library, technical specification assistance, PTE data management.

Federally Qualified Health Center support for quality improvement programs, Maine Patient-Centered Medical Home support, utilization of Clinical Microsystems within practices, served on various work groups and committees such as Maine Practice Improvement Network (MPIN).

Central Maine Medical Family practice support for national and statewide quality improvement programs, Maine Patient-Centered Medical Home support, disease registry management, tracking and support, served on various work-groups and committees, such as Maine Practice Improvement Network (MPIN).

Impatient staff nurse for medical/surgical and rehabilitation units.