Stephanie P. Email and Phone Number
With over 15 years of diverse and impactful experience in the U.S. Navy, the financial technology sector, the nonprofit world, and the travel industry I am passionate about advocating for not only diversity, equity, and inclusion through words but incorporating them, as well as belonging, through actions and knowledge. Additionally, my passion fuels my purpose as a Concierge Travel Advisor who consistently delivers exceptional service to my clients and makes their trips as magical as possible. As a Global Employee Resource Group Leader, Command Managed Equal Opportunity Manager, Command Training Team facilitator, and Ombudsman I have always fostered a strong commitment to promoting diversity, equity, and inclusion in every aspect of my work. My Scrum Product owner Certification allows me to successfully lead and support cross-functional projects, partnerships, and programs that promote a culture of respect, empowerment, and collaboration among diverse stakeholders. I have also leveraged my skills in relationship building, loyalty management, client consulting, and leadership to drive innovation, optimization, and communication of strategic program enhancements that align with the long-term vision and goals of the organization.
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Adjunct ProfessorHagerstown Community CollegeWashington, Dc, Us -
Adjunct ProfessorHagerstown Community College Oct 2023 - PresentHagerstown, Md, Us-Experienced sociology educator dedicated to fostering critical thinking, a deeper understanding of social dynamics, and a correlation between academics and everyday life among college students - Expertise in a multi-disciplinary array of academic fields such as sociology, psychology, ethics, public administration, communications, and more - Designs and delivers engaging content in my courses that connect various academic concepts to real-world issues - Emphasizes interactive learning, variable facilitation mediums, challenging assumptions, and exploring diverse perspectives - Strives to create an inclusive classroom where all voices are heard and valued - Teaches both in-person and hybrid classroom models -
Concierge Travel AdvisorCounselors Travel/Mouse Counselors Jan 2018 - PresentSpecializing in Disney destinations, cruises, All Inclusive Resorts, Hawaii, Tahiti, the Caribbean, Mexico, and so much more nationally and internationally
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Director Of DevelopmentUnited Way Of Washington County, Md Feb 2023 - Sep 2023Hagerstown, Md, Us• Managed all resources and provides oversight of fundraising and community events, including but not limited to, the annual campaigns and events, while working cross-functionally with all staff to support United Way’s mission and goals for an annual budget in excess of one million dollars• Created and executed development plan to continue increasing all financial and human capital. Has attained goals of up to forty-seven percent year over year growth during fundraising events• Maintained existing relationships while increasing new donor support and volunteer engagement. Successfully increased revenue on all events held during tenure• Attended multiple local, regional, and national training and events on behalf of team including those hosted by United Way Worldwide, Chamber of Commerce, Maryland Nonprofits, Association of Fundraising Professionals, and Lilly School of Philanthropy -
Loyalty Product And Relationship ManagementFiserv May 2022 - Feb 2023Milwaukee, Wisconsin, Us• Drove innovation through development, optimization, and communication of strategic program enhancements aligned with long term vision, utilizing key data metrics, which allow targeted program and process improvements to best meet client needs • Led cross-functional projects across a variety of key stakeholders to align business needs, manage aggressive timelines, and deliver results that exceed expectations• Responsible for loyalty platform partnership with top ton credit issuer, a relationship of over $50mm annually• Managed existing programmatic structures and benefits as well as created and implemented strategic improvements to the loyalty program• Developed and fostered strong relationships with both internal and external partners including support of day-to-day operations management through quarterly business review -
Diversity, Equity And Inclusion Program ManagerFiserv Jul 2017 - Feb 2023Milwaukee, Wisconsin, Us• Provided vision, leadership, and strategic planning for organization-wide design and implementation of an inclusion strategy that promotes DEI• Acted as a trusted advisor and change agent with the Executive Leadership Team and external Corporate Partners• Partnered with executive leaders, HR leadership, and other stakeholders on identifying and implementing Employee Resource Group Programmatic and Philanthropic initiatives to promote DEI across all levels of the organization• Served as an advocate and resource for veterans, military families, associates with disabilities, associates who are caregivers of individuals with disabilities, and allies across the company• Connected with external partners to facilitate a variety of meaningful and strategic campaigns, learning experiences, trainings, and talent acquisition which deliver measurable progress and advance Diversity, Equity, Inclusion, and Belonging -
Product Manager | Project ManagerFiserv May 2020 - May 2022Milwaukee, Wisconsin, Us• Delegated and assigned appropriate resources for complex financial product projects across internal and external stakeholders within Joint Venture relationship • Maintained scoping, timing, and tracking of project process from initial concept through post implementation using Waterfall methodology• Regarded as Subject Matter Expert for products under area of responsibility and sought after for formal and informal training and facilitation -
Relationship Manager | Senior Service SpecialistFiserv Dec 2016 - May 2020Milwaukee, Wisconsin, Us• Maintained client satisfaction through building and continuing strong partnerships with internal and external resources• Identified, analyzed, researched, and resolved complex inquiries for service and support• Monitored client processing environment to identify data and trends to implement solutions for optimal operational efficiency and partner relations• Consulted on sales and implementation of new and existing products and services resulting in increased productivity, profit, and revenue for business -
Command OmbudsmanUs Navy Nov 2008 - Dec 2011Washington, Dc, Us• Liaison between U.S Navy Aircraft Carrier Executive Leadership and 3,000 – 3,500 command families • Primary point of contact for information and referral services for military dependents• Unofficial therapist and sounding board during combat deployment cycles in support of Operation Iraqi Freedom and operation Enduring Freedom -
Ombudsman Assembly ChairUs Navy Jan 2009 - Mar 2011Washington, Dc, Us• Led and supported over 20 Command Ombudsmen, during various stages of operational readiness, through regular meetings, correspondence, and coffee house appointments• Supported mission metrics of Fleet and Family Services Staff Coordinator• Represented Ombudsman Assembly to Naval Regional Executive Level Leadership -
Petty Officer First Class, Master-At-ArmsUs Navy Mar 2001 - Mar 2009Washington, Dc, Us• Promoted through the ranks to E-6 in shortest amount of time allowed by Naval Regulations• Served with distinction during combat deployment to U.S. Army Central Command in support of joint operations• Sought out and excelled at various collateral duties to include DEI, CID and MWD on the job trainings, executive administrative support, and Command Honor Guard• Raised a family while serving, not only on active duty, but as a military spouse as well -
Diversity, Equity And Inclusion Program ManagerUs Navy Mar 2002 - Jul 2006Washington, Dc, Us• Responsible for implementing and maintaining a command climate that supported a culture of positive morale and quality of life for all military members and their families• Developed and executed monthly DEI events and initiatives to further equality initiatives• Facilitated sexual harassment prevention training and acted as main point of contact for reporting, enforcement, assessment, and continued vigilance of no tolerance policy• Complied with all military regulatory guidance and process without running away screaming
Stephanie P. Education Details
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Shippensburg University Of PennsylvaniaOrganizational Leadership -
Shepherd UniversitySocial Issues
Frequently Asked Questions about Stephanie P.
What company does Stephanie P. work for?
Stephanie P. works for Hagerstown Community College
What is Stephanie P.'s role at the current company?
Stephanie P.'s current role is Adjunct Professor.
What schools did Stephanie P. attend?
Stephanie P. attended Shippensburg University Of Pennsylvania, Shepherd University.
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