· Answered incoming phone calls and scheduled, confirmed, rescheduled and cancelled office appointments.· Verified insurance plans, reviewed EOB and collected copayments, deductibles and outstanding balances.· Coordinated patient flow to obtain, update and verify patient demographic information and insurance/guarantor information.· Collected and evaluated required referrals to ensure correct place of service, CPT codes, date of service and physician information.· Distribution and collection of insurance information and legal, ethical and compliance documents.· Scanned and secured all consent documents, IDs and insurance information in patients EMR file.· Maintained knowledge on healthcare regulatory guidelines and basic medical terminology.

Responsible for reviewing the physicians schedule for maximum scheduling efficiency and scheduling patients’ procedures.• Efficiently communicating between departments to ensure procedures are scheduled and coded properly for billing.• Obtaining authorizations and medical clearances for patient prior to procedure date. • Create and submit surgical encounters in EMR for billing.

Responsible for all administrative tasks for physician, scheduling and coordinating all aspects of patients’ procedures.• Provide and explain clinical preparation information and instructions to the patient.• Obtaining authorizations and medical clearances for patient prior to procedure date.• Streamlining all patient-physician communications.

Responsible for patient flow, insurance collections and authorizations, and efficientcommunication between patients, employees and medical staff.• Coordinated patient flow to obtain and/or update registration information.• Distribution and collection of legal, ethical and compliance documents.• Maintained knowledge on healthcare regulatory guidelines HIPAA, EMTALA, Sarbanes-Oxley Act and basic medical terminology.

Responsible for checking patients in and out, scheduling appointments, and collecting payment for services.• Obtained accurate patient information and necessary consents for patient treatment.• Updated and scanned documents into appropriate patient EMR.• Validated and coordinated shipping details for patient’s prescription.

Responsible for working the cash register, arranging apparel, footwear, and stockroom.• Greeted customers at entrance and determined their needs.• Communicated product style, knowledge, and value to customers.• Unloaded company product from trucks and processed merchandise.

Responsible for arranging appointments and receiving phone calls.• Scheduled appointments and answered customer calls.• Managed daily office operations and maintenance of equipment.• Maintained detailed administrative and procedural processes.