Stephanie Ray Email & Phone Number

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Manage marketing strategy development, client/prospect engagement, and live local brand activation in Truist-served communities in GA, SC, TN, FL, AL, and TX. Concentration on deepening client relationships and new business development by leveraging internal teams to activate local and footprint-wide partnerships that emphasize Truist’s purpose to inspire and build better lives and communities.

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Charlotte, North Carolina, Us

Charlotte, Nc, Us

Serve as Regional BB&T@Work leader, with primary focus on growing retail households, while providing meaningful value to commercial clients and prospects. Responsible for selling the BB&T@Work benefits to companies and their employees through a variety of sales activities, and through referral relationships with internal and external partners. Through prospecting, also responsible for representing and introducing BB&T's value proposition, scope of services and expertise offered, and for identifying other financial needs and solutions for businesses, especially commercial deposits. Serve as BB&T@Work liaison in Community Bank Regions to create awareness of program, increase product knowledge, and foster sales activity.

Charlotte, Nc, Us

1. Serve as primary contact for new account openings and cross-sell other products and services to clients and prospects through proactive and reactive client contact.2. Support team sales process by acting upon or referring identified client needs to other lines of business (e.g., Retail Loan, Mortgage, Investments, Private Banking, Insurance, Small Business, Merchant Services).3. Serve as contact for client problem resolution and perform maintenance for current clients regarding deposit, credit, convenience and other products and services.4. Employ BB&T supported service processes to ensure high-level of client service by performing basic client service maintenance (e.g. account reconciliation, address changes, stop payments, account closings, transfer, processing check orders). 5. Continue to grow in role and support team sales efforts by attending weekly sales, service, and product knowledge meetings.6. Adhere to internal controls, operational procedures and risk management policies.7. Responsible for attending applicable training classes and completing computer-based training.8. Stay abreast of all changes in policies and procedures to ensure compliance with current guidelines.9. Perform basic teller transaction such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashier’s checks and redeeming savings bonds. Perform more complex transactions, with assistance as necessary.

Charlotte, Nc, Us

1. Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client's name during the transaction, and thanking each client for his or her business. Refer clients to other branch personnel as needed.2. Assist Teller with complex transactions as directed by supervisor.3. At the discretion of the Teller Supervisor, Teller Coordinator, or Financial Center Manager, help Tellers in training, function as the vault custodian, and assist less experienced Tellers in the efficient handling of clients' needs.4. At discretion and direction of supervisor, function as the Teller Advisor.5. Follow all operating procedures as outlined in the Branch Operations Manual (BOM).6. Ensure that teller operations are functioning smoothly by consistently participating and assisting other team members as needed.7. Handle proportionate volume of work based on branch demands.