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As an accomplished meeting and events, sales leader I bring with me a proven record to drive new revenue, maximize profits, execute brilliant events of up to 2,000 attendees and deliver the highest level of customer service satisfaction. I am self motivated and a specialist in creating unforgettable events. I lead my team with compassion and love to mentor. Fortunate to have worked for reportable International Hotel Brands over my 16 year career in all facets of hotel sales, throughout Australia, New Zealand and the United States. Being a part of a great organization that brings out the best in it's people, is where I thrive!
Hilton Washington Dc Capitol Hill And Embassy Suites Washington Dc, Convention C
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Complex Asst. Director Of Catering And EventsHilton Washington Dc Capitol Hill And Embassy Suites Washington Dc, Convention COlney, Md, Us
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Complex Asst. Director Of Catering & EventsHilton Washington Dc Capitol Hill And Embassy Suites Washington Dc, Convention Center Sep 2019 - PresentWashington D.C. Metro Area- Serve as the Director for the Catering and Event Management Teams for both hotels- Prepare annual Food and Beverage budget and monthly forecast for direct report to the DOSM & GM’s - Develop strategies/plans for achieving sales goals, including implementation of comprehensive marketing plans with associated collateral.- Responsible for timely and accurate reporting and communication of all food, beverage, meeting room rental, AV and sundry for related expenses, and receivables for both hotel and clients alike- Conceive, design and implement programming for events, ranging from 10 – 700 guests that range in complexity and market segment. - Responsible for hiring, training, discipline, communication, performance management, retention and administration of catering and event management teams
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Senior Meeting & Events Manager, CateringSheraton San Diego Hotel & Marina Jan 2010 - Oct 2017San Diego, CaliforniaRepresenting the hotel as Military / Government liaison, I am highly experienced in military protocol and customs. As the Senior Meeting & Events Manager for the Catering Department, I assist the Director of Catering with office and staff management and goal setting. Individually, I have successfully sold and executed the largest and most prestigious events hosted both on and off property. I handle all markets large and small, corporate and social, aside from the military market. Responsible for producing an annual budget of $1.3M (45%) of the teams revenue, I consistently exceed my goals year over year and earned Starwood's incentive trip based on performance. I pride myself on building great relationships, evident by leading my team with the highest guest satisfaction scores from 2011 - 2016.Having hosted events on behalf of dignitaries including, Vice Presidents and candidates, US Congressmen, celebrities and high ranking military personnel, I have the knowledge of how to handle and implement the highest level of security and prepare the executive committee for meet and greets and all necessary departments with a full briefing.As a member of the San Diego Navy League and Soroptimist International San Diego, I enjoy being involved in the community to better serve the markets I am passionate about. -
Sales ManagerHyatt Regency 2007 - 2009Gold Coast, AustraliaGroup Sales Manager, Territory; Victoria (Melbourne) Retain existing accounts and develop new accounts from the territory. This market produced predominantly incentive, non-repeat business. Prospecting and building great relationships with the PCO's (professional conference organizers) out of Melbourne was my main focus in successfully driving profitable business to the resort.Originally hired at the hotel as the Sales Manager - Leisure all markets I successfully managed 47% of Hotels Revenue through bringing my strong relationships with the Online Distribution Channels, Tourism Bodies (TQ & TA), all Major Wholesalers & Leading Travel Agencies to the Hyatt Regency Sanctuary Cove.Taking on the Group Sales position enabled me to broaden my sales skills and still allow me to work with what the market that I had developed and knew so well. -
Sales Manager - LeisureOutrigger Hotels & Resorts 2004 - 2006Australia / New ZealandSales Manager - Leisure all markets; Developed strong relationships for all Outrigger Hotels & Resort Portfolio, Australia & New Zealand wide. Managed Online Distribution Channels, Tourism Bodies (TQ & TA), all Major Wholesalers & Leading Travel Agencies to ensure each hotels fair market share in the transient market. -
Product PlannerBrandan Worldwide Vacations Mar 2003 - Nov 2004Los Angeles, CaliforniaJ1 VISA, tourism student program
Stephanie Ridgeway Skills
Stephanie Ridgeway Education Details
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Career Training Institute, AustraliaTourism And Travel Services Management
Frequently Asked Questions about Stephanie Ridgeway
What company does Stephanie Ridgeway work for?
Stephanie Ridgeway works for Hilton Washington Dc Capitol Hill And Embassy Suites Washington Dc, Convention C
What is Stephanie Ridgeway's role at the current company?
Stephanie Ridgeway's current role is Complex Asst. Director of Catering and Events.
What is Stephanie Ridgeway's email address?
Stephanie Ridgeway's email address is st****@****ton.com
What is Stephanie Ridgeway's direct phone number?
Stephanie Ridgeway's direct phone number is +161980*****
What schools did Stephanie Ridgeway attend?
Stephanie Ridgeway attended Career Training Institute, Australia.
What are some of Stephanie Ridgeway's interests?
Stephanie Ridgeway has interest in Human Rights.
What skills is Stephanie Ridgeway known for?
Stephanie Ridgeway has skills like Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Meeting Planning, Banquets, Resorts, Tourism, Food And Beverage, Revenue Analysis, Convention Services.
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Stephanie Ridgeway
Grand Rapids Metropolitan Area4eecap.com, comcast.net, challenge-mfg.com, dicastalna.com2 +126956XXXXX
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