Stephanie Rien Email & Phone Number

• Managed a team of 4 Conversion DBAs and 2 Data Analysts.• Responsible for writing T-SQL scripts/statements to analyze and translate customer data into Jonas' SQL database tables.• Interfaced directly with the customer to define mapping specifications based on data analysis.• Created, debugged, and executed T-SQL scripts and stored procedures that match data mapping specifications.• Performed ETL (extract, transform, load) data imports, exports, and modifications.• Performed quality assurance and database validation on all test and live conversions.• Created and maintained SSIS packages.• Experienced in implementing different types of Replication, such as Snapshot and Transactional.• Upgraded SQL Server 2008 R2 to 2014 on all servers - Production, Development and Test.• Extensively used SQL Profiler to troubleshoot problems and queries.• Maintained and updated backup schedule for production and test servers.• Worked with developers on database schema changes and database restore requests. • Experienced in monitoring performance and troubleshooting servers using Solar Winds and Idera SQL Diagnostic Manager.• Quickly and effectively integrate new information and skills to enhance personal performance or the performance of the organization. Learned from successes and failures. Regarded all experience as an opportunity to learn and improve.

• Managed up to 35 projects of various size and scope concurrently, including health club management software, as well as setup of integrated, Real-Time Credit Card (POS) and Electronic Funds Transfer (EFT) payment processing.• Managed conversion of clubs transitioning to a PCI compliant payment processing solution.• Developed and maintained detailed project plans, project status reports, schedules, gap analysis documents, and issues lists.• Coordinated troubleshooting efforts with engineering, product, development, and application support staff.• Assessed project dependencies, risk factors, and resource conflicts for successful project implementation.• Created complete project plans for migration of top clients from legacy CheckFree software to the new Compete Club Management System.

Webster, Texas

• Administered and tracked the Health & Fitness implementation process, which included setting up billing, electronic funds transfer, and electronic credit card processing for all new and existing clients.• Set up lease payments and implementation fees.• Responsible for end-to-end setup of credit card processing, from providing our credit card vendors with the required documentation to keying the required information on the mainframe and/or Gulf Payments.• Provided training for new hires and ongoing mentoring.