Stephanie Rien Email & Phone Number

• Managed a team of 4 Conversion DBAs and 2 Data Analysts.
• Responsible for writing T-SQL scripts/statements to analyze and translate customer data into Jonas' SQL database tables.
• Interfaced directly with the customer to define mapping specifications based on data analysis.
• Created, debugged, and executed T-SQL scripts and stored procedures that match data mapping specifications.
• Performed ETL (extract, transform, load) data imports, exports, and modifications.
• Performed quality assurance and database validation on all test and live conversions.

• Managed up to 35 projects of various size and scope concurrently, including health club management software, as well as setup of integrated, Real-Time Credit Card (POS) and Electronic Funds Transfer (EFT) payment.
• Managed conversion of clubs transitioning to a PCI compliant payment processing solution.
• Developed and maintained detailed project plans, project status reports, schedules, gap analysis documents, and issues lists.
• Coordinated troubleshooting efforts with engineering, product, development, and application support staff.
• Assessed project dependencies, risk factors, and resource conflicts for successful project implementation.
• Created complete project plans for migration of top clients from legacy CheckFree software to the new Compete Club Management System.

Webster, Texas

• Administered and tracked the Health & Fitness implementation process, which included setting up billing, electronic funds transfer, and electronic credit card processing for all new and existing clients.
• Set up lease payments and implementation fees.
• Responsible for end-to-end setup of credit card processing, from providing our credit card vendors with the required documentation to keying the required information on the mainframe and/or Gulf Payments.
• Provided training for new hires and ongoing mentoring.