Stephanie Ring Email and Phone Number

• Responsible for the planning, scheduling and managing all of the purchase orders for Liquid Value Stream• Seeks to resolve shortages for specific customer demand through supplier relationships• Responsible for recognizing processes that need improvement • Maintain inter-department communication to insure on time delivery to the customer• Helps maintain customer satisfaction while resolving difficult situations• Solves issues with engineering changes, invoices and returned purchased orders. Obtains pricing quotes from suppliers as well as inventory and delivery positions

• Develop and analyze forecast to maintain inventory levels while reducing SMI• Negotiate with suppliers on behalf of Arrow to acquire the best terms, price, and service• Support inventory allocation and manage the pipeline of Arrow’s top running product lines• Responsible for reviewing purchase order cancellations and reschedules • Expertise in military technologies (making sure that orders were setup correctly with DPAS ratings, testing, destruct units etc)• Selected to serve as Subject Matter Expert for a Worldwide ERP implementation. Duties Include: Converting, validating, and testing required information extracted from the legacy ERP system – Collaborating with all divisions of business including sales, asset, warehouse, accounting, and finance to work the system from beginning to end, identify issues, and suggest fixes – execute all day-to-day functions of an asset manager in steady state and pilot instances.

• Utilize Arrow and Supplier Purchasing Systems to check lead times, perform stock checks, schedule and expedite PO’s and keep sales teams informed of product delivery updates• Review and manage NCNR contracts• Work with Procurement Specialist to achieve quarterly goals• Create and work reports for Shipping Errors and Pricing discrepancies

• Assisted in developing KPI expectations and reviewed KPI goals with the CSR on a monthly basis• Served as main point of contact to resolve escalated and complex calls• Coach for new hire classes (live demo calls and side by sides) • Received employee of the month award• Review and approve credits• Monitor and train CSRs to meet call standards set forth by Supervalu

• Process customer orders and generate purchase orders to the warehouse• Thoroughly answer all customer inquires• Helped warehouse pick orders to go out to customers