Stephanie Robichaud Email & Phone Number

* Currently working as Employment Counsellor/Job Search Workshop Facilitator* Provide employment counselling, assistance, guidance and follow-up to newcomers* Performs needs assessments utilizing Common Assessment Techniques* Maintain detailed and accurate records of client files, including social insurancenumbers, resumes, coaching and mentoring, contact information and job applications* Keep up-to-date labour market information for all of OntarioConducts continuous… Show more * Currently working as Employment Counsellor/Job Search Workshop Facilitator* Provide employment counselling, assistance, guidance and follow-up to newcomers* Performs needs assessments utilizing Common Assessment Techniques* Maintain detailed and accurate records of client files, including social insurancenumbers, resumes, coaching and mentoring, contact information and job applications* Keep up-to-date labour market information for all of OntarioConducts continuous research and development of new ideas to enhance the departmentProvide individual job coaching to clients, encouraging them to apply skills used throughworkshopsPerforms outreach activities to increase community awareness of Job Search WorkshopsprogramWorks in consultation with clients to identify a viable action planDocument all relevant client job search information in a timely and accurate manner Show less

Assisted in directing a team of employees through hiring, orientation, training, andevaluation* Administration of personnel benefits, payroll and scheduling* Oversaw regular reviews of Company HR Policies with employees* Led by example to coach underachieving staff in customer communication and appreciation STATISTICS CANADA Summer 2006Follow up to CENSUS for non-responsive survey recipientsAssess reason for non-response, such as language barrier,… Show more Assisted in directing a team of employees through hiring, orientation, training, andevaluation* Administration of personnel benefits, payroll and scheduling* Oversaw regular reviews of Company HR Policies with employees* Led by example to coach underachieving staff in customer communication and appreciation STATISTICS CANADA Summer 2006Follow up to CENSUS for non-responsive survey recipientsAssess reason for non-response, such as language barrier, change of address, deceased,etc.Provided aid in understanding and completing the missing documentationDeployed specifically to translate in French speaking environments Show less

managing daily cash transactions and inventoryOpened and closed facilityPromoted attentive customer service in a friendly, yet professional manner

Co-managed staff in all areas of customer relations and exemplary client service* Staff training and supervision, including ongoing reviews and feedback* Maintained knowledge of changing labor and safety regulations* Completed courses in WHMIS, First Aid Training and CPR, and Shift Manager LeadershipCourse* Opened and closed facility. Oversaw daily cash balancing and bank deposits* Promoted a friendly work environment for staff, while ensuring quality and… Show more Co-managed staff in all areas of customer relations and exemplary client service* Staff training and supervision, including ongoing reviews and feedback* Maintained knowledge of changing labor and safety regulations* Completed courses in WHMIS, First Aid Training and CPR, and Shift Manager LeadershipCourse* Opened and closed facility. Oversaw daily cash balancing and bank deposits* Promoted a friendly work environment for staff, while ensuring quality and efficiencyof customer service* Recorded sales, maintained inventory database and ordered operating supplies Show less

Modern Languages

Education record

Education record

Education record