Stephanie Roche Email & Phone Number

My current position consists of the following:• Manage a variety of schemes for staff and retirees including healthcare and a number of share schemes• Payroll, banking & budget administration• Relocation scheme• Employee data into computerised payroll system• Customer Facing• Resolve day to day customer enquiries and complaints through a variety of policies and procedures, escalating as appropriate• Ensure the query management system reflects the nature of the calls to ensure customer satisfaction• Administer end to end lifecycle processes • Benefit inductions for new starters• Third Party Liaison

My responsibilities included:• Proof reading• Recruitment• Customer Facing• Payroll Administration• Maintaining personnel files• Third Party Liaison• Staff Welfare