Stephanie Roper Email & Phone Number

Pittsburgh, Pennsylvania

Spearheaded key initiatives: system enhancements, software rollouts, and cross-functional projects to meet strategic objectives and aggressive KPIs. Defined project scope and assembled effective project teams by collaborating with sponsors, subject matter experts, and technical teams. Delivered timely project updates, milestones, and risk assessments to all organizational levels. Ensured project progress by promptly addressing and resolving challenges for successful delivery. Partnered with technical teams for testing and rolling out improvements across various HR systems.

Pittsburgh, Pennsylvania

Devised and executed strategies enhancing team performance through process improvement initiatives. Addressed escalated inquiries and established robust cross-training programs by ensuring comprehensive team responsibility coverage. Fostered enduring collaborations with HR and service center departments by overseeing daily workflow and exceptions. Evaluated team workload to forecast and strategize project planning. Delivered strategic training, and imparted timely and actionable feedback, ensuring the team provided precise information and unmatched customer service.

Pittsburgh, Pennsylvania

Led process improvement by pinpointing avenues for quality enhancement and cost reduction. Orchestrated team projects, emphasizing timely completion, quality deliverables, and stellar customer service. Addressed inquiries related to rules, regulations, and policies by serving as subject matter expert. Crafted comprehensive organizational plans and executed structural changes by collaborating with business partners on reorganization factors. Managed employee transaction maintenance within Enterprise HRIS systems by ensuring accurate record updates for employment shifts such as transfers and promotions.

Pittsburgh, Pa

Delivered specialty support for escalated inquiries in Workday, including benefits, payroll, and HR policies & procedures. Collaborated with subject matter experts and field HR representatives by ensuring comprehensive and prompt issue resolution. Attained desired goals by executing new hire orientation and training sessions.

Pittsburgh, Pa

Delivered frontline support to employees and field HR representatives concerning benefits, payroll, and HR policies & procedures. Partnered with relevant subject matter experts by ensuring comprehensive and prompt issue resolution launched Leave of Absence cases, addressing inquiries on FMLA, STD, and LTD policies & procedures. Confirmed I-9 documentation and executed processes within eVerify. Executed system transactions encompassing benefits, payroll, and HR-related data processing. Managed employee records within HRIS platforms consistently and oversaw benefits enrollment for onboarding employees.

Wexford, Pa

Streamlined comprehensive recruiting process for diverse technical roles. Paired top-tier candidates with relevant job openings spanning from initial outreach to salary negotiation and reference validation. Devised robust recruiting strategies by capitalizing on professional and social networking, such as eRecruitment, Referrals and Cold-Calling, and Database Searches. Engaged client managers effectively by highlighting candidate core competencies. Cultivated enduring relationships with potential hires through strategic informal interview sessions. Provided accurate guidance to candidates by offering insights on best interview practices and career advancement techniques.