Built and managed the collaboration business line, focusing on migrating enterprise customers to a unified communication as a service platform. Served as the implementation lead, successfully managing customer's migration to new modernized cloud platforms. Created a repeatable and proven implementation/migration process. Organized and hosted collaboration webinars to create awareness and identify prospects.

Established project management practices and served as project manager for a variety of Network Infrastructure projects.

• Served as the Program Manager supporting 2 contracts totaling nearly $2M within the Department of Defense (DoD) Air National Guard (ANG). • Successfully built web development team from ground up, including writing job descriptions, sourcing candidates, and selecting resources for hire. • Served as customer liaison for new project requirements and issue escalation. • Responsible for mitigating project problems and building a trusted relationship with each customer.• Responsible for maintaining project spending, including approving invoices and preparing forecasts/burn rates. • Prepared several monthly customer reports outlining accomplishments, risks, new designs, and project spending. • Led 2 week sprint cycles implementing new features, updating/correcting inherited defects and 508 compliance issues. • Remotely managed 10 cross functional team members and several subcontractors/consultants. • Established and implemented agile development and project management processes. • Successfully transitioned website from incumbent contractor within tight deadlines and budget.

• Managed projects for various Federal customers including the Securities & Exchange Commission (SEC), Department of State (DoS), Department of Homeland Security (DHS), and Internal Revenue Service (IRS).• Served as customer liaison for project requirements and issue escalations. • Monitored program budgets, ensuring the programs stayed within budget and deliverables were completed on time. • Prepared monthly reports outlining project status, burn rate, and estimates to and at completion. • Remotely managed a team of direct reports and cross functional personnel including subcontractors and temporary employees. • Responsible for managing subcontractors including issuing RFPs/SOWs, monitoring work, providing funding, monitoring funding burn rate, ensuring quality deliverables are submitted on time, and managing/tracking travel.

Project Manager, Consultant to Department of State (DoS) • Simultaneously managed four high-profile software development projects.• Managed projects from inception to project close-out in a highly demanding environment driven by congressional deadlines. • Led software development project teams including analysts, developers, testers, technical writers, and senior management. • Elicited and managed stakeholder needs and assisted in the identification of software requirements.• Served as a liaison between the customer and project teams.• Assisted in managing requirements, scope creep, and schedule slippage in a CMMI level III environment. Requirements Analyst, Consultant to Department of State • Led requirement gathering and elaboration meetings with customers to translate business requirements into system requirements.• Managed and documented requirements by creating Use Cases, Supplementary Specifications and Vision documents, and producing detailed requirements suitable for software design, development, and testing. • Maintained requirement traceability using Clear Quest and Rational Requisite Pro.

Problem Manager• Served as a Core Implementer Problem Manager II/III for the Office of Process Excellence. • Provided problem management support and quality assurance to four area departments in Biomedical Information Solutions division.• Hosted bi-weekly meetings with problem managers from each IT department to address the status and development of problems, reviewed each problem before submission to the Quality Assurance division, verified procedure compliance, identified root causes, and supervised timely/corrective actions.• Assisted in the development of the Monthly IT Problem Management Report which was prepared for the CIO and senior management. Problem statistics, including the number of problems opened/closed by each department, and any trends identified were analyzed in this report. Project Control Analyst • Coordinated, prepared, and documented weekly meetings for several IT projects.• Created and continuously maintained a project eRoom containing meeting documentation and other related work products, including schedules, action items, and risks identified throughout the project.

Consultant for International Monetary Fund• Served as member of the Country Assistance and Technical Support team which enhanced economic applications and promoted effective data management throughout the IMF.• Developed and maintained IMF-wide application tools including Microsoft Excel add-ins and macros.• Provided Tier II technical support to economists and research assistants. • Assisted technical support teams by testing COTS applications prior to implementation, and contributed to ongoing conversion and upgrade efforts.