• Project Management: Manage the end-to-end scoping, delivery, and closure of global people transformation projects.• Cross-functional Collaboration: Partner with stakeholders across teams. Balance functional and tech requirements toward timely and on-target project implementation.• Business Process Improvement: Strategise and execute process improvements based on people data for improved workforce efficiency and experience.• Change Management: Strategise on change plans and develop local and global communication materials Key Achievements:• Received the CEO award in 1H 2024.• Part of the pioneer team to build processes to improve cost efficiency in the people system landscape. • Implemented people journey projects (Onboarding, Offboarding, Parental, International Relocation, Work Anniversary), focused on improving people experience and process efficiency. • Implemented a highly automated service management system, servicing over 15,000 workers globally for people, spaces (security & safety) and tech systems. • Delivered a workplace-first project, enhancing in-person collaboration.

• Project Management: Developed and managed nationwide grants for MNCs and SMEs to develop human capital capabilities. This included designing program components, evaluating program partners, securing budget approval, streamlining program processes, UAT, and managing budget utilisation. • Senior Stakeholder Management: Established effective working relations with partners including ministries, government agencies, HR consultants, associations (e.g. IHRP), and companies.• Data Analytics: Developed data dashboards and analysed various data sources to identify key industry manpower challenges. • Communication: Developed internal and external communication materials (e.g. eDMs, budget papers, minister speeches, PowerPoint decks). • Developed the HR Tech portfolio from zero to four active grants.

Consumer and Retail