Stephanie S. Email and Phone Number

Create and update documentation and processes for new and existing projects Create and maintain documentation and knowledge base articlesCreate and update checklists for District Managers and Real Estate Create, update, and track project status through SmartsheetCollaborate with internal teams and external vendors to ensure key performance indicators on projects including the successful implementation of the curbside project and the rollout of self-checkout project Collaborate with internal teams as part of multiple committees including: AREP and training centers

Travel to multiple new stores installations to identify opportunities for improvement and to ensure consistency in installationsProvide training to District Managers, Director of Real Estate, Construction Managers, Real Estate Assistants, and internal employees Manage external vendors involved in new store/replacement/remodels installationsReview and submit invoicesProvide installation supportManage ServiceNow tickets

MAKE Corporation at McDonald’s, Oak Brook 2013-2015• Reporting and data analysis in order to keep the management team informed.• Research and data collection regarding Xerox processes and procedures and ensuring that these processes are aligned with McDonald’s global criteria. • Attend meetings (note taking and distribution) in order to be informed of both McDonalds and Xerox expectations as well as to evaluate changes that need to be enforced. • Keeping timelines and managing expectations for both McDonald’s and Xerox as a liaison between the two companies. • Network with internal and external resources to seek answers, obtain solutions, and redesign processes. • Knowledge of POS register systems & network components, back office computers and processing, and other hardware devices.• Perform inventory analysis for various initiatives.• Follow up with suppliers regarding outdated purchase orders or any other inventory issue.• Assist with training and development when a new product, process or procedures is launched regarding Xerox within the McDonalds organization.

Organized and executed plans for 200+ new store openings, relocations, and remodeling of existing stores in the U.S. Completed all goals set by senior management including employee training and maintaining inventory levels. Traveled to sites 85% of time.• Ensured all remodels and store openings completed efficiently and within 2 week timeframe by overseeing multiple specialized teams including IT, carpeting, fixtures, and electricians. • Reviewed correct movement of ceiling lights by electricians and reviewed installation of carpeting, ensuring matching patterns existed throughout store by completing continuous walk – throughs.• Set inventory at 100% sell-able by selecting employees from District and Remodel Teams to visit other stores and pick-up transfers, filling any merchandise “holes.”• Communicated with corporate partners and senior management on daily basis via email or telephone, following – up on critical issues, reviewing status of critical path and making inquiries on non-delivery of supplies. • Guaranteed that all remodels and store openings were done efficiently and within 2 week time limit by constant review of critical path milestones and updating with senior management or requesting resources to resolve daily problems.• Met and exceeded sales goals by completing projects on-time with new store layouts so that stores opened without delay and with available inventory.• Managed teams of 30 - 40 employees, ensuring entire store is set up and running properly by reviewing project initialization through completion so that all personnel are made aware of specific responsibilities and overall timeline.• Ensured that all planograms and visual merchandising corresponded exactly to store map without exception by double-checking plans, performing walk-troughs with District and Remodel Teams.• Prepared and submitted webtickets for any construction, electrical, IT, missing or damaged fixtures, signage, displays, and painting issues

• Managed $3 – 8 Million Office Depot stores• Managed 15 – 30 employees on day to day processo • Developed employees to get promoted to next level of Department managers• Stores were at 15% in training with employees and improved with-in a month all employees were 100% trained• Interviewed and hired new employees• Gave huddle meetings at the beginning of employees shifts and at end of the night to motivate employees on well the sales were• Worked with employees to motivate• Created games to play to improve on sales and winning team would get rewarded• Scheduled employees for their shifts and kept payroll in-line without giving overtime• Ensured all the operating procedures and standards were being put in place • Ensured we were running real outs so shelves would be full of inventory at all times to help increase transactions and sales• Work with outside vendors to create awareness of brands• Direct employees to ensure they are providing courteous and efficient service• Direct and set goals for team members.• Ensure both interior and exterior cleanliness of store complying with all safety codes.• Design and implement employee schedules.• Increase volume and customer trade.• Maintain effective and sound cost controls to maximize unit profit extraction.

• Help train and motivate new employees and new managers.• Managed 15 – 25 employeeso • Set planograms and ensured planograms were getting completed on time• Set visual merchandising• Responsible to ensure freight was getting completed efficiently and in a timely matter• Responsible to drop and fill and ensure drop and fill was getting accomplished once a week• Motivated employees to sell• Work at the computer help desk while assisting customers and employees.• Provide excellent customer service while selling computer related items.• Top seller of warranties in my department.