Create, implement, and manage systems for measuring and tracking outcomes and impacts against revenue goals. Drive financial performance by investing the resources in place for efficiency and controlling external costs.

Successfully systematized a team structure for the newly created Enterprise Services Division, consisting of Technology, Global Servicing, Digital Product & Platforms, and Enterprise Transformation Strategy. Directed a team of 13 professionals on global alignment and business planning activities for strategic partnerships, goals and scorecards, annual plan, investment prioritization, etc.Project-managed deliverables on global partnerships and technology risk mitigation for AmEx Digital First initiatives across 30 countries and a $6.2 billion annual budget, which contributed to a 30% cost savings annually.

Led and managed strategic goal-setting, technology business planning, and colleague engagement initiatives driven by the Chief Technology Officer.

Central liaison for technology business issues led by the Head of Management Information Systems.Program-managed global technology events, building and scaling a volunteer network worldwide.

Led program development for the CGI U Annual Meeting in collaboration with internal and external advisors.

Scaled and managed the Campaign’s HQ volunteer program, building a community of followers who completed over 60,000 service hours.

Built, led and program-managed candidate events via offline and online grassroots organizing.

Led initiatives on behalf of the Head of Global Public Policy with increasing responsibility focused on developing roadmaps and delivering on international policy & advocacy campaigns.

Created executive communications for quarterly business reviews on key policy deliverables. Implemented a new system around hiring and developing support staff.

Built and delivered on a management system to analyze candidates for White House Personnel.

Managed the First Lady’s highest priority correspondence, tripling the response rate on urgent requests for the senior leadership team.Led events hosted by the President and First Lady, and drove follow-up communications.

Established and executed outreach programs for the Department of Commerce, related to the Mayor's new partnership initiatives with Minority/Women/Disabled-Person-Owned enterprises.

Program-managed an eco-sustainability public art display project, in coordination with the City of New York. Designed and executed a National Speaking Tour for a New York Times Bestseller.