• Reduced employee turnover rates with targeted retention strategies and support systems.• Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.• Managed complex employee relations issues to promote a healthy workplace culture.• Collaborated with cross-functional teams to develop integrated solutions for business challenges.• Optimized workforce planning and resource allocation for improved operational efficiency.• Advised senior management on organizational development and change management initiatives.• Collaborated closely with internal teams to develop and implement successful human resources systems and processes.• Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.• Created and implemented forward-thinking initiatives to improve employee engagement.• Identified and implemented appropriate strategies to increase employee satisfaction and retention.

Strategic HR Business Partner (similar responsibilities as above) responsible for managing the Human Resources function for 25 stores with over 4,000 employees in a large geographic territory in Greensboro, Winston-Salem NC and Orlando/Melbourne FL.

• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.• Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

• Developed benefit communications for over 40,000 employees nationwide. • Analyzed various company benefit programs, determined competitiveness of programs and made recommendations to management. • Managed vendor relationships for 401(k), medical, life, disability and dental plans, including contract review. • Developed and facilitated training sessions for employees on various human resources and benefits information company-wide. • Investigated high-level employee relations issues and provided recommendations to Senior Management.