• Project lead on large-scale comprehensive digital improvement project.• Implementing digital improvements in collaboration with the Associate Director of Communications.• Producing high level Google Analytics reports and delivering communications presentations.• Supporting regulatory announcements with digital innovations.• Line Manager of Digital Communications Officer.

Boxing Beautiful is a Chiswick-based gardening business specialising both in garden design and maintenance for residential properties in London. Boxing Beautiful prides itself on offering clients good value for money and creating great results in your garden all year round. Qualified in Garden Design at the English Gardening School at Chelsea Physic Garden and also trained in garden maintenance with the RHS Level 1 in Practical Horticulture. Please visit www.boxingbeautiful.com for more information, latest blogs and testimonials.

• Reviewing all library website content and making recommendations for improvements.• Creating prototypes and producing high levels reports in Google Analytics.• Editing and auditing existing content.

Copywriting, editing, blog writing, social media and CMS updates for e-commerce website. Social media experience includes Twitter, Linkedin, Facebook, Pinterest and Tweetdeck.

• Writing, editing and updating all content on the RTPI's website, www.rtpi.org.uk.• Managing new site redesign using Umbraco 7 and Microsoft Dynamics.• Training large numbers of colleagues in Photoshop, Dotmailer and Umbraco.• Implementing its website and social media strategies. • Creating and sending regular Dotmailer newsletters. A/B testing.• Monitoring site statistics and implementing/interpreting Google Analytics statistics.• Regular liaison with web agency regarding web and CMS developments.

• Writing, editing and updating content for Informa’s corporate (www.informa.com) and its intranet websites.• Implementing its business and social media strategies including the management social media presence on its Blogs, Twitter and Linkedin.• Liaison with external IT and design agencies regarding new microsites and functionality.• Monitoring site statistics and implementing Google Analytics on its websites.• Responsibility for managing a team including the Web Developer and interns.• Recording and interviewing senior board members for global podcasts

Editorial Consultant working on both large and small websites in both the public and private sector. Clients include Sony, Royal College of Art, NHS Direct, Save the Children and Westminster Conservatives.

Working on the British Council's large-scale online Transformation Programme. Responsibilities included:• Development of content & editorial strategy specifically across its portfolio of English & Exams websites• Auditing content across multiple international sites• Development of new digital products• Advising on building and managing editorial teams • Overview of user experience/testing, metrics and engagement

• Managing five editors. • Conducting appraisals, setting team objectives and responsibility for recruitment. • Overseeing and setting the editorial tone for all the content at http://www.lycos.co.uk.• Planning and setting editorial budgets, processes and scheduling to tight deadlines.• Developing and delivering editorial strategy • Creating, implementing and maintaining style guidelines, managing production processes and document standards for the editorial and production teams.• Responsibility for growing market share of overall site by improving site content and developing new channels (including sport and women’s) to increase PVs and UVs.• Maintaining and closely monitoring all traffic with reporting partner.• Ensuring all new content adheres to SEO guidelines.• Exploiting PR opportunities for content in order to raise market profile.• Reviewing site performance and exploiting opportunities to improve, enhance and grow revenue from content.

• Managing five editors. • Interviewing and recruitment of all editorial staff.• Managing editorial content for http://www.ntlworld.com, http://www.tesco.net and Digital TV.• Commissioning and scheduling all freelance work.• Setting editorial budgets and instituting scheduling processes.• Developing and delivering editorial strategy for ntlworld.com and tesco.net.• Integrating broadband specific content, including streaming trailers for the first time at ntl.• Exploiting all available opportunities to improve, enhance and drive revenue from content.• Solely managing ntl’s annual sponsorship of the London Film Festival including design and production of bespoke portals, contract negotiation and marketing since 2001.• Organising a star-studded gala event for the Oscar-winning film, The Pianist.• ntlworld.com traffic increased by 37% from 2003 - 2004. The site averaged 65m PVs per month at the end of my tenure.

• Researching, writing and editing the UK games website: http://www.freeloader.com and responsibility for its foreign language counterparts.• Responsible for managing a team of four foreign content editors and editorial assistants.• Commissioning and scheduling all freelance and translation work. • Managing, planning and overseeing editorial budgets.