Stephanie Sapp Email and Phone Number
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Stephanie Sapp personal email
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Columbia MA Organizational psychologist interested in change management consulting positions. Passionate about making companies better places to work through building effective and efficient people systems, and empowering communicative and inclusive workplaces. Experienced Client Manager, working with C-suite and middle management in enterprise settings. Skilled in internal and client-facing system building, employee management and team development, project management, customer research, product design and implementation, and communication. Strong people management and leadership skills with a prospective Masters is social-organizational psychology from Columbia University and a Master’s in Sociology from Stanford University. An Additional BA in Human biology from Stanford, with an emphasis in psychology and development.
Citi
View- Website:
- citibank.com
- Employees:
- 10
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Human Resources Management AssociateCiti Jul 2023 - PresentNew York, New York, Us1st year Rotation - USPB HR Business Execution Team- Managed senior leader weekly agenda, internal communications, project management- Owned and contributed to the completion of annual HR processes for the USPB business including but not limited to: performance data and analysis, compensation regulation, performance management and goal setting, RIFS, reorganization, late termination tracking, compensation hold tracking. - Cross collaborated with business directors to develop a manager best practices playbook for dissemination to USPB managers to improve habits and performance
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Board Member, Dei Committee MemberPacific Ridge School Board Of Directors Sep 2021 - Present- Advise and oversee head of school and staff- Member of DEI and Equality, Marketing, and Admissions Sub-Committees- Represent voice of the alumni and next generation of school leadership- advise on cultural effectiveness
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Chief Of Staff / Director Of OperationsOn Deck Workshops Dec 2021 - May 2023San Francisco, Ca, UsImplemented strategic vision, initialized OKR framework and implementation planCreated project management systems and structure for onboarding and managing 6 employeesEstablished and oversee internal people operations and systemsCoordinate retreats, company vision, strategic conversations, marketing effortsAnalyze customer segments to improve client service offerings and prioritization -
Director Of Customer SuccessGlynt.Ai Apr 2020 - Jun 2021Mountain View, Ca, Us- In charge of hiring, training, and managing members of the customer success team- Introduced and implemented monday.com and zendesk softwares- Manage team workflow by creating systems between sales, customer success, customer support, and the development team- Offer feedback to technical team through insights on product and customer use cases- Manage customer experiences with products- Create customer documentation and guidance for customer success flows- Account Manage some of Glynt's clients -
Customer Success ManagerGlynt.Ai Jul 2019 - Apr 2020Mountain View, Ca, Us- Helped prepare Glynt Model sets for clients - guiding their use of product- Conducted POC and trial periods for clients as account manager and analyst- Created training documents to train new team members and fostered the continuation of this- Created UI feedback cycles for the development team
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Programs Manager, Stanford Campus LiasonStartx. Jul 2017 - Apr 2020Palo Alto, California, UsManaged end-to-end development of the “Students in Residence” training program: worked with a team of engineers to build customer user interface, designed content for 5 student workshops, organized 12 networking events, wrote policy to document brand differentiation Designed a new team to meet founder education needs across funding stage and industry. Used survey and interview research as well as design strategy to increase participation in educational programming by 34%Strategized and enacted campus events, as large as 600 attendees, managing logistics, marketing, outreach and strategy for all events and relationships -
Ra AssistantStanford Graduate School Of Business: Behavioral Lab Oct 2016 - Jun 2017Entered and coded variety of qualitative and quantitative data from a wide variety of experiments, and assisted with ongoing research and experiments in the lab.Strategized about and recruited 50+ stanford student participants for studies.
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Board MemberRam'S Head Theatrical Society Jun 2015 - Dec 2016Ram's Head is an organization that stages three shows annually including Gaieties, Original Winter One Acts and a spring musical voted on by the membership. As one of five board members, we must ensure that a season will be profitable by managing a large budget and endowment for the benefit of the organization. Similarly, we must oversee our shows ensuring they hold the quality and standards upheld by our constitution. Through art forums we must also ensure that our artwork remains thoughtful while respecting everyone in our community through auditioning and performance.
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Research AssistantStanford Psychiatry Lab Mar 2015 - Dec 2015I managed data coming from several different experiments in the lab. This would sometimes be entering data, finding lost data, or compiling data for further analysis. I also assisted with assessments of clients when it was needed, and assisted in organization of data.
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Severe Behavior InternMarcus Autism Center Jun 2015 - Aug 2015Atlanta, Ga, UsAided staff in severe behavior unit with clients on a daily basis. This included running sessions with clients, helping with in between session times, taking data both in and out of sessions. This required use of basic ABA style behaviour management through 3 step procedures. As an intern I worked with various clients and therefore learned about many different cases and how research and treatment interacted carefully on a daily basis. -
Stage ManagerRam'S Head Theatrical Society Nov 2014 - Apr 2015Manager of a 39-person cast of “Hairspray” production. Managed rehearsal and tech schedule for 39 person cast for “Hairspray” and 45 person staff (35 hrs/wk), managed 4 assistants.Organized and coordinated the collaboration of tech and creative teams and actors, moderated discussions, incorporated cast safety, executed calls for the show, administered props.
Stephanie Sapp Skills
Stephanie Sapp Education Details
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Columbia UniversitySocial-Organizational Psychology -
Stanford UniversityEmphasis In Education
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Stanford UniversityConcentration In The Ethics And Development Of Children With Disabilities
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Pacific Ridge SchoolHigh School
Frequently Asked Questions about Stephanie Sapp
What company does Stephanie Sapp work for?
Stephanie Sapp works for Citi
What is Stephanie Sapp's role at the current company?
Stephanie Sapp's current role is Citi USPB Human Resources Management Associate | Stanford University | Columbia University.
What is Stephanie Sapp's email address?
Stephanie Sapp's email address is st****@****ops.com
What is Stephanie Sapp's direct phone number?
Stephanie Sapp's direct phone number is +185877*****
What schools did Stephanie Sapp attend?
Stephanie Sapp attended Columbia University, Stanford University, Stanford University, Pacific Ridge School.
What skills is Stephanie Sapp known for?
Stephanie Sapp has skills like Leadership, Research, Microsoft Office, Management, Powerpoint, Project Management, Customer Service, Microsoft Excel, Microsoft Word, Event Planning, Start Ups, Teamwork.
Who are Stephanie Sapp's colleagues?
Stephanie Sapp's colleagues are Sandy Leavy, Cfa, Charlotte Antell, Rajkumar R K, Amol Digraskar, Richard Weintraub, Shashank Joshi, Frank Dalessandro.
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