Benefits Training & Education Coordinator
Advanced the management and development of benefits training curriculum for the State of Oregon workforce, impacting 45,000 employees--Co-facilitated and trained facilitators for “Uplift Your Benefits” (UYB), a mandatory benefits training for new state employees, ensuring employee understanding and utilization of benefits--Led monthly facilitator meetings, providing critical updates, enhancing content knowledge, and fostering team cohesion--Established up-skilling curriculum to enhance facilitator performance--Collaborated with state agencies to implement annual seasonal benefits workshop for seasonal employees, resulting in an improved registration process and continuous process improvement cycles for the workshopExpanded workshop offerings through strong working relationships with key stakeholders and agency partners Maintained strong working relationships with key stakeholders, including the Public Employees Benefits Board (PEBB) and the Public Employees Retirement System (PERS)Evaluated program data for both quality assurance and attainment of diversity, equity, inclusion, and justice goals (e.g., exceeded goal of reaching lower end of state employee payscale for a PERS retirement workshop with 58% of attendees earning less than $60,000 per year)Authored quarterly and annual Benefits reports for trustees and internal communications that included performance metrics, participant feedback, opportunities, and challenges. These reports demonstrated an improved participant satisfaction rating of an average of 4.5 out of 5 stars for the UYB curriculum I developed for 2024, up from 4.43 when I started in Q3 of 2023Provided consultation and support across Uplift Oregon programs