Stephanie Schrader Email and Phone Number

• Collaborate with project teams and stakeholders to identify gaps between current and future state.• Quantify internal and external changes relating to people, processes, data and technology in order to develop the strategy at the project level to support product delivery.• Utilize operational management requirements to maximize change benefits that align with overall business goals.• Responsible for identifying, planning for, and driving the execution of all activities (e.g. communications, documentation, training) necessary to timely and effectively prepare impacted stakeholders for all changes introduced by the project. • Ensure stakeholder staff and management can successfully operate, track and monitor the changes as their new business as usual.

• Analyzed data related to the workforce in order to support staffing decisions. • Collaborated with team that recommends, develops, and implements metrics and other measurements for workforce productivity, ROI, HR program effectiveness, etc. to improve business results. • Participated in regular forums and interactions to educate and hold business leaders and support partners accountable for timely workforce-related decisions and actions. • Supported design and implementation of new management tools which helped optimize workforce planning and management.• Supported design and implementation of KPI’s that were used to help leaders and managers make decisions about their workforce (e.g. turnover, span of control, headcount demographics, staffing efficiencies, engagement measures, risk-of-leaving for high performers, effectiveness of hiring processes).

• Analyzed current and future business processes across Armada and worked to drive improvements and adherence to these processes. • Worked with stakeholders to identify, document and map current state processes, capture pain points and inefficiencies, collect and analyze process performance metrics and statistics, and model future state. • Analyzed large amounts of raw data and summarizes into clear, meaningful reports and analysis.• Assisted in the design, development and implementation of process improvement solutions. • Prepared standard operating procedure documentation and conducted necessary training sessions.• Supported end business users by problem solving and troubleshooting issues, and ensured successful delivery of solutions that meet their expectations.• Developed key reporting metrics to monitor process performance and hard savings and/or process efficiency improvement