Customer Service Representative
CurrentMy main focus is taking customer calls and resolving any concerns a customer might have with his/her lawn. I also help with sales by taking any sales calls that come in as well as making sales calls. I take calls from the route managers while they are in the field and help them with questions about customer accounts. Other duties: data entry of daily production the route managers do, filing customer information, completing yearly reports, check daily routes before they are called and then call them, and help process payments.