Provided customer service support & general administrative duties. Had daily contact with internal and external customers which allowed me to establish a good relationship with suppliers & clients. Actively managed the sales process from enquiry through to order confirmation. Dealt with a wide range of enquiries, resolving issues and maintained an efficient administrative and sales procedure of the company.

Began as a Production Worker in 2005, promoted to Stores Clerk in 2006. - Managed the day-to -day responsibility of processing and delegating work for the production of jewellery. - Maintained information held on the company database with regards to the components used and required.