Stephanie Scribner Email & Phone Number

Clearwater, Florida, United States

Leader over Home Hospice team with a census of 150-170 patients, organization has 12 teams throughout agency • Accountable for managing day to day processes • Overseeing team to ensure compliance with 14-day visits and 3-day visits prior to patient passing was completed for compliance. • Working closely with the Home Health team to refer patients that do not meet Hospice guidelines. • Reviewing quarterly budget and quality measures with Regional Manager monthly and quarterly. • Recruiting and hiring staff also monitor the orientation process. • Monitoring productivity and overtime along with monitoring flex staff for fill in. • Organizing all staff meeting and updating daily on Covid-19 updates. • Working closely with the Medical Director regarding any issues with recert or D/C. • Overseeing supply orders thru Medline and ProHospice.

Punta Gorda, Florida Area

Bayfront Health offers behavioral health services at Riverside Behavioral Center; 52-bed adult psychiatric center that provides inpatient psychiatric hospitalization with a broad and comprehensive range of treatment options.• Provide medical management and comprehensive, multidisciplinary assessments and short-term treatment of the full spectrum of acute adult psychiatric disorders that require temporary or long-term hospitalization.• Facilitate recovery through group meetings, social interaction, and traditional therapies.• Supervise medication schedules and evaluate patient progress.• Ensure all necessary documentation is accurately completed.

Greater Denver Area

244 Hours (15 Credit Hours) of comprehensive knowledge in Trauma, Orthopedic Extremities, and Sports Medicine.• Professional Certification Representation: Radiology Training, knowledge of surgical instrumentation, O.R. conduct, HIPPA andpatient confidentiality, infection control, and comprehension of blood borne pathogens.• Participated in 30+ hours of role-playing to develop competency in building rapport and converting sales and 16+ hours of sawbone labs performing total hip and total knee arthroplasties• Identified the target market for orthopedic surgeons in Northern California area; prepared more than 50 surgeon profiles anddeveloped an actionable business plan for territory development including 30/60/90 day plan

Ft. Myers, Fl

Sales ManagerProvide comprehensive home healthcare, hospice, medical equipment, cardio diagnostics, home pharmacy/infusion therapy, and physician management services.• Achieved 200%+ increase in durable medical equipment revenue.• Recruited to lead successful operational turnaround of underperforming division.• Analyzed sales/marketing initiatives, developed and implemented strategic plans to increase market share.• Re-engineered sales programs and developed marketing plans, policies, and procedures.

Port Charlotte, Fl

Sales & Marketing DirectorRetail supplier of state-of-the-art home health products, durable medical equipment, and services.• Exceeded business plan projections by 300% launched Nov. 2013.• Evaluated sales performance and growth opportunities for 75+ product line.• Developed strategic business plans, programs, and client target lists to expand market share.• Created all marketing collateral, and targeted 35+ referral sources (hospitals and physician groups).

Port Charlotte, Fl

Recruited, trained, managed, and evaluated 8 sales team members and 60 internal/external administrative staff oftherapists, nurses, and other medical personnel. Coordinated home health nursing services for patients referred byphysicians, hospitals, and skilled nursing facilities across Charlotte and DeSoto counties. Accountable for dailyoperations, case management and setting/monitoring sales goals; oversaw budget and provided projections forbudget development. Analyzed account mix for each sales representative and monitored performance of staff;developed strategic marketing plans to achieve corporate goals.▪ Generated new business through cold calling, community partnerships, and building and maintaining B2Brelationships with private duty and Medical Device Equipment companies. Implemented case management initiatives to improve quality patient care and customer service▪ Consistently met/exceeded corporate sales goals; recognized for exceeding budgeted goals.▪ Directed operational launch of business; assisted with site and equipment selection, hired 20 staff; managed allinfrastructure initiatives.▪ Reduced costs and increased profit margins through negotiation of favorable vendor pricing.▪ Doubled sales year-over- year through effective sales management and resource allocation.▪ Developed innovative incentive plans for sales team to achieve corporate expectations.▪ Branch ranked in the Top 10 for Sales Production every year.▪ Maintained exceptionally low employee turnover rate.

Sarasota, Florida

Directed day-to- day operations, to include budgeting, supplies, staff, sales, case management and marketing.Recruited, trained, scheduled, and evaluated 25 RNs, CNAs, LPNs, marketing, clerical, support staff and 2management staff. Received patients from hospitals, skilled nursing facilities, rehabs, and physician referrals; up to100+ monthly. Partnered with Regional Sales Manager regarding sales and marketing efforts. Provided salesforecasting and resource allocation; conducted weekly forecasting/meetings to monitor progress. Traveled withsales team to assist in closing large accounts. Conducted clinical presentations to physician specialties regardingbenefits and services.▪ Key member of Sarasota operational launch. Assisted in state licensing process; accountable for officeinfrastructure, IT installation, staff, and policies/procedures implementation (completed within 1 month).▪ Met or exceeded all monthly sales quotas for new patient growth.▪ Regularly operated under monthly expense budget. Conducted regular weekly case management meetings to improve clinical outcomes▪ Maintained exceptional high profit margins through cost containment and appropriate resource allocation.▪ Met or exceeded Medicare census quota every month; optimize therapy services for patients.▪ Maintained exceptionally low employee turnover rate.

Orlando, Fl

Fast-track promotion from Director of Nursing (8 months). Managed 12 skilled nursing facilities (average of 115beds) in central to south Florida. Recruited, trained, and evaluated Director of Nursing staff; indirect report of 60support staff at each facility. Full accountability for risk management, review of new policies and procedures withnurses/staff, and resource allocation. Conducted on-site monthly visits at each location. Participated in meetingswith senior management and physicians; examined recently admitted/discharged patient charts. Collaborated withfacility administrators to monitor budgets. Provided continuous senior management staff training.▪ Consistently maintained high profitability margins through cost containment and analyzation of operations;instituted corrective action plans to improve operations and increase census.▪ Maintained low levels of employee turnover by establishing positive work environment, implementingmotivational tools, and establishing staff incentive programs.▪ Decreased costs through the elimination of agency staff; resulted in substantial cost savings.▪ Regularly kept under budget for internal operating costs.Director of NursingRecruited to improve performance of underperforming 126-bed facility. Managed, trained, and evaluated 50-60staff. Focused on Medicare population and referrals with primary care physicians throughout the community.▪ Successfully turned around operations; improved facility appearance, hired qualified staff, and revamped entirefacility to substantially increase state surveys.▪ Implemented policies and procedures to ensure federal and state compliance; monitored continuing educationrequirements for staff and conducted training on new equipment.

Associate’S Degree, General Studies

Associate’S Degree, Registered Nursing/Registered Nurse

Sales/Marketing/Oasis, Medical Billing/Coding, Ls And Nursing