• Member of a Global IT Team leading projects for international consumer packaging business andmanufacturing sites• Lead a high-profile infrastructure project to migrate servers, service accounts from multiple sites’ domains into a single active directory sgsco.int domain• Coordinated with Application Owners, Regional Technical Leads, a third-party vendor, and internal teammembers to ensure migrations were successful for all global locations• Organized and planned program for final push to clean up interdependent objects and re-build someapplications, systems, and domain controllers that were out-of-scope during the prior project phase.• Developed and supported appropriate communication strategies for different stages of projects affectingend-users• Worked with third-party vendors to develop project documentation (SOWs and Change Orders), as needed.• Worked with the accounting department on some minor efforts to procure 3rd party software and integratea newly acquired business unit• Assisted with several third-party lead projects to migrate workstations and email accounts, and transition several sites to our service desk”• Created and executed project plans for global roll-out of new virus and anti-malware solutions• Supported some testing for roll-out of our 2018 security training courses

• Member of multi-Project Manager team supporting large-scale hardware refreshes for two national bank chains• Scheduled equipment deliveries/pickups and different types of site visits (i.e. server installs, printer installs, PC swaps, etc.) for bank refreshes based on customer requirements • Created Service Request Orders for multiple sites for tech time tracking• Tracked and managed data related to multi-site refresh activities, including: staffing, payroll and billing, shipping and receipt of equipment deliveries, documentation gathering/reporting• Provided bridge line coverage and tech attendance line support for equipment refreshes• Produced technician’s paperwork – Site Verification Forms for tracking work completion• Assisted with making confirmation calls to technicians and our on-site bank branch contacts prior to scheduled visits• Managed small, short-term projects assessing and deploying applications for mobility management (i.e. Airwatch vs. Mobile Iron) • Managed deployment of Genymotion tool that included virtual environments for mobile apps testing• Worked alongside technician performing a building-wide IT equipment inventory as a customer “Proof of Concept” to develop the format for documentation and procedures for future sites• Managed a multi-location site inventory for a retail chain to capture all IT equipment details including photos; created the format for data gathering and a combined results data spreadsheet as a value-added deliverable• Managed creation of multiple SharePoint sites for customers to have exclusive access to project documents, photos, and individual site surveys• Created custom “Project Packages” for new customers that included essential project documents• Developed VISIO diagrams to gain consensus on process for ongoing server installation/cabling upgrades• Assisted with scheduling and staffing confirmations, and site tracking and billing for a digital signage installation project for national bank chain

• Managed IS projects for data collection and line-side equipment monitoring in support of lean auto manufacturing • Project lead for information gathering for an international energy management project prototype• Responsible for creation and presentation of visual-aids and project documents supporting line-side data system deployments and upgrades• Collaborated on projects to upgrade existing plant-wide information gathering and tracking system from an obsolete version to a current version (ActivPlant Upgrades)• Created all technical documentation of steps to move from obsolete ActivPlant on non-supported servers to new system on up-to-date servers (Visio Diagrams, Requirements, Tech Specs and Testing Strategy)• Coordinated resources to prioritize project deliverables for new Lexus Paint Line – line-side digital displays, managers’ computer screens, and detail reports• Created presentations for project kick-off meetings to introduce team members to project objectives, goals, and proposed schedules• Created project logs and processes to streamline tasks for all projects• Performed requirements gathering activities for new Lexus Paint line – digital signage (Andon) content/equipment placement, management computer content, and printable managerial reports • Facilitated team completion of action items by leading routine status update and action items meetings• Provided routine status updates and team communications to project team and project sponsors• Led document creation for: Business Cases, Project Charters, Scope Statements, Project Plans, User Requirements, and Testing Strategies • Directed deployment and testing strategy creation for Rockwell Automation plant information/digital signage”) projects• Worked with infrastructure program management to coordinate deployment of hardware and software installations with the new plant equipment and construction schedules

• Established Enterprise Project Management Office (EPMO), providing consulting/mentoring services and oversight for projects determined to be “large-scale, high-investment/high risk” projects• Developed new Enterprise PM Department Charter• Created individual Microsoft Project Plans for all in-flight and new Enterprise Projects• Created single Master Project Plan for high-level rolled-up view of resources and timelines for all Enterprise Projects• Established a foundation for achieving consistent project success throughout the organization while guiding projects through weekly team lead meetings • Collaborated with Executive Management for new Strategic Initiatives –Business Justifications and Return on Investment calculation presentations• Provided project management services and oversight for specially selected smaller projects, as directed by Hilliard Lyons senior leadership• Acted as a liaison between business units and external vendors to develop project plans and establish methodologies aligned with our internal enterprise strategies• Advocate for project management professionalism through application of consistent practices across projects• Mentored, trained, and guided project teams as they learned and participated in project management activities• Participated in Level 1 approvals process for new IT requests and helped guide requestors through initial review/approvals committee and subsequent steps to initiate a project• Created custom templates for all phases of projects from initial requests through project closure and lessons learned logs• Provided leadership support to team members for developing new project plans, coordinating resources, and establishing appropriate status gathering/reporting activities.• Assisted Trust Company with prioritizing, tracking, and managing a separate list of initiatives • Continuously monitored and evolved departmental processes to ensure the EPMO delivered business value

• Developed and maintained project plans, schedules, issues and risks logs for IT and new business Implementation projects• Created project plans; tracked individual and team tasks to ensure timely deliverables• Participated and led project meetings, as needed for requirements gathering and project planning• Routinely gathered and communicated statuses and issues to project stakeholders and sponsors• Led an Agile User Story workshop/training session to educate new business partners (product owners) on how to identify and prioritize their requirements for their Scrum team• Participated in Agile Scrum team sessions; provided guidance and direction in resolving impediments, as needed• Managed design and development of a prototype Web site for new HVAC (Heating Ventilation and Air Conditioning) warranty services• Managed the integration of an external vendor’s payment processing system in a Web application supporting new subscription-billed products (Microsoft .Net/IIS)• Planned, coordinated, organized, and scheduled deliverables for a national retail client rolling out new cell phone service plans • Assessed new projects for identification of impacted business units – engaged stakeholders in new product meetings• Met with sales leaders to learn about and prepare for IT impacted initiatives in the pipeline• Worked with Marketing, Product, and Account Reps to support overall implementation of new product roll-outs

- Planned, coordinated, monitored and implemented complex projects, delivering superior project management throughout the project life cycle. - Created detailed project documents and task-level project plans to organize cross functional teams and deliverables. - Lead cross functional projects demonstrating a comprehensive knowledge of business requirements and targeted solutions. - Designed and maintained cross functional project status reporting for use by project stakeholders.- Ensured projects were tracked according to schedule, aligned with Software Quality Management Guidelines, within budget and in compliance with SOX/PCI DSS Guidelines.