Stephanie Smith Email & Phone Number

Croydon, England, United Kingdom

London, England, United Kingdom

United Kingdom

Subject matter expert within Safety, Security and Compliance Team.

Luton Airport, Bedfordshire, England

• Focusing on legal and cost effective rosters for flight crew, minimizing disruption.
• Working to the rules and regulations as governed by the Civil Aviation Authority whilst applying Flight Time Limitation Procedures
• Independent problem solving as well as being a team player.
• Acting fairly and consistently, vigilant time management and effective communication.
• Diligent at all times remaining calm and empathetic especially in times of disruption and pressure.

Shefford, Bedfordshire, England

• Multi-tasking the coordination of all functions, specialising in Weddings
• Excellent communication, negotiation skills and customer focus was vital to manage projects simultaneously.
• Proactively analysing the commercial and financial opportunities of the business in terms of cost, room rate revenue, productivity levels and competitor activity
• Being visible throughout the hotel on a daily basis, meeting with guests, visitors, clients, suppliers, as necessary.

Luton Airport, Bedfordshire, England

A newly created key strategic role, working right hand to the Duty Manager. Supervising and organising a busy team, liaising with the multifaceted areas of an airport to ensure operational excellence.

Toronto, Ontario, Canada

Based in Toronto, Canada, I was responsible for training colleagues on contractual limitations when booking domestic and international flights.