Leadership professional, with experience on operations and business expansion. A professional with an entrepreneurial mindset, focused on high performance, with passion and initiative, willing to make it happen. I am used to work in high impact and relevant operations, offering great delivery of value.Experience (10+ years) in Operations and Logistics in complex environments, from startups to large operations, in the tourism, hospitality and global events market in renowned companies such as Uber, Cornershop by Uber, OYO Rooms, Nike, Sony and Rock in Rio .I manage performance by indicators, strategic business management, deliver projects, develop and structure operations, resolve conflicts and promote excellence in customer service. Highlights:- I manage Uber's Growth and Capacity teams, within the groceries delivery initiative, managing supply from acquisition and activation, to balancing day-to-day operation, thinking on how to encourage the marketplace in order to have enough supply to balance the operation and to deliver all orders on time.- Started the Shoppers Growth team at Cornershop by Uber from scratch, structuring, creating processes, hiring and developing the team. We launched operations in 33 cities using 3 different types of transportation (car, motorcycle and bike) and work on a daily basis focusing on supply acquisition, onboarding, conversion and supply cost management.- Responsible for launching the operations of OYO Rooms, one of the largest hotel chains in the world, in the Northeast. Maximized revenues from operations of 9 business units, optimizing them by up to 40%, managing projects and coordinating activities also in Rio de Janeiro.- As Operations Manager for Nike at the Olympic Games, I was responsible for a highly complex project, with the aim of transforming a private condominium into a high-end hotel for the hospitality of its 60 largest partners (level C and board) at a global level being responsible for operational optimization and customer experience.- Led the air transport logistics operation in global events for Sony, during the 2014 World Cup, involving more than 2300 flights, as well as for Rock in Rio Las Vegas, in Las Vegas, managing the on-site operation.