Stephanie Solenberger Email and Phone Number

Managed California Department of Health Covid Hotline with over 700 contract agents.Scheduled and implemented hiring classes of at least 150 candidates at a time, working closely with Management and Contract Agencies.Tracked attendance closely, reporting No Call No Shows, Tardies, etc.Provided Employee Relation Support to Supervisors, assisting with both Counsels and Terminations of agents.

Provided customer-focused services to P66, 76 and Conoco Station Managers, Owners, Sales Reps along with customers across the USA.Handled and processed contamination claims for customers. Assisted customers with the new Mobile App, troubleshooting issues and providing resolutions.Established project to re-write all templates in the Salesforce database. Presented to team and director for approval and finalized with the Legal Team before implementation

Process pre-employment due diligence (PEDD) submissions to ensure candidates are administered in conjunction with Phillips 66' recruiting policies and goals.Partner with vendors and internal groups to ensure candidates are progressing through the PEDD process in a timely manner, complying with all Standard Level Agreements (SLAs).Provide customer-focused services to Hiring Manager, Recruiters, Candidates, HRBPs and Management.Maintain a broad knowledge of the entire recruiting process, from time of application to time of hire.Working knowledge of HireRight, eScreen, SAP and SuccessFactors systems.Advanced knowledge of Microsoft Office Suite as well as Sharepoint. Continuously identify and implement process improvements as the Team Lead.Provide internal training as needed regarding Form I-9 and pre-employment processes.Developed and actively working on Standardization Efforts as it relates to the Pre-Employment Due Diligence Process within Phillips 66 Refining Business Unit. These efforts will create a standard recruiting and PEDD process across all business functions, ensuring hiring consistencies. Completed PEDD Process Documentation related to various processes, such as Processing Inpats, Internal DOT transfers, Invoicing for HireRight (the Background vendor), Monthly HireRight and SAP Education Reporting and the process of I-9s that result in a Tentative Non-Confirmation.Full understanding of the eVerify process, as well as Work Authorizations and document expirations as it relates to I-9s where the employees are on a work VISA. Consistently have developed strong working relationships with all of those who I support, which includes Medical Personnel, HR Business Partners, Recruiters as well as Candidates.

Coordinate employee benefits and assist employees with benefit/insurance issuesOversee Hiring Processes for all Police and Fire as well as other City departmentsConduct all New Hire Orientations and On-boarding processesOversee payroll paperwork and processingDeveloped and wrote Human Resources Strategic Plan and Mission StatementParticipated in the development and implementation of the Employee Development/Succession PlanHandle employees’ personal and work related issues as they ariseInitiated overview and re-structuring of current Personnel Manual and PoliciesImplemented first ever Biometrics Screening for all City Employees to aid in lowering future health costsReceived 2007 Oklahoma Municipal Innovation Award for developing and organizing Stress Awareness WeekAwarded Employee of the Quarter in December 2008Nominee and a finalist for the Eagle Award – Employee of the Year 2009Chair various community events such as Relay for Life, United Way and Bowl for Kids Sake Employee Association Officer for three years/President for one year