I am an accomplished and highly driven sales and customer experience leader with more than 15 years of experience in account management and B2B / B2C sales. I have led sales departments as both a sales rep and a sales manager, driving results in all roles. As a Director of Client Success for a high growth Fintech startup, I exceeded quota by 200%, generating over $3mm in annually recurring revenue over the course of 3 years. While overseeing sales and client success teams for two of the largest auto insurance companies, I created sales processes that increased departmental production by over 49% with a 90% sustained proprietary product usage and managed teams responsible for servicing accounts with annual revenues of over $10mm while implementing strategies that increased customer satisfaction while lowering both the client's costs by over $250k and internal team overhead by 10%. This increased profits by 40%. As a customer advocate, my sales method centers on trust and guiding the prospect to uncover their true needs to appropriately connect them with the right product. I am a lifelong learner and have studied various sales methodologies including consultative selling, solution selling, NEPQ, Dale Carnegie, negotiation tactics, and plain old treating people right!Are you looking for someone who is customer obsessed? Someone who understands sales and knows how to get results? Someone who is a team player and not afraid of hard work? Someone who is empathetic, driven, and positive?If so, let's chat!stephanie.a.sternberg@gmail.comSKILLS - ⭐️Saas⭐️B2B⭐️B2C⭐️Data and Metric Interpretation⭐️Sales Strategy Development⭐️ Pipline Managment ⭐️Cross Functional Collaboration⭐️ Operational Optimization ⭐️ Training and Development ⭐️ Lead Qualification ⭐️Proprietary Software⭐️Financial Planning⭐️ Negotiation ⭐️Microsoft Office⭐️Salesforce⭐️Google Suite⭐️Gong⭐️NICE⭐️