Stephanie Leclair (Sutherland) Email & Phone Number

Stephanie Leclair (Sutherland) is a Vice President Operations at Teleperformance. She possess expertise in leadership, customer experience, collaborative problem solving, team building, bpo and 47 more skills. Colleagues describe her as "Stephanie is a great business partner who strives to improve any business process or technical solution for the benefit of the client and/or the company. As one of her IT peers, she was one of the best business leaders that I have worked with: firm, fair, collaborative and trusted. " and "I worked with Stephanie for many years as PMO Director for the Americas region. Stephanie is one of the best operators I have ever worked with. She was able to consistently drive call center metrics while effectively developing vastly different client relationships. She set high standards for her team, with compassion and a strong human element. She made a point to always be in touch with our call center associates, and the teams were motivated to perform for her. Stephanie has a strong understanding of the financial numbers and was always influencing our pricing models to ensure our margins for new deals were there. Several of us sought Stephanie's operations perspective and advice before rolling out new initiatives or process changes. I would recommend Stephanie for an Operations role in any company."

Listed skills include Leadership, Customer Experience, Collaborative Problem Solving, Team Building, and 48 others.

• 

  Vice President Operations

  Teleperformance

  Montreal, Qc, Ca