Stephanie Grillo Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

New York, New York, Us

Boston, Massachusetts, Us

●Support Director of Client Services in daily operations, conducting outbound calls and emails to foster client growth and retention.●Consistently exceeded performance targets by achieving a 10% increase over the Fall and Spring goals for two consecutive years.●Renew contracts for 175 employees across 65 active clients, negotiating increased bill rates and maintaining headcount.●Design and distribute weekly HubSpot email campaigns to 250 recipients, effectively marketing available candidates.●Manage and approve timecards biweekly for a roster of 175 employees, ensuring accuracy and compliance.●Develop prospect accounts to expand territory, nurture pipelines, and manage job requisitions for current and potential clients.●Process employment contracts, addendums, and related paperwork, ensuring seamless client interactions.●Actively participate in weekly team meetings.

St Charles, Illinois, Us

●Prepared over 100 competitive quotes and bids for medical supplies weekly, adhering to existing contracts.●Managed the RFP process for school districts nationwide, ensuring timely and accurate submissions.●Maintained 95% accuracy in processing 100+ orders daily, managing billing and shipping information per customer POs.●Communicated pricing, availability, and lead times to customers via phone and email, fostering strong client relationships.●Provided support to sales and customer service teams during peak periods, handling inbound inquiries efficiently.

Irving, Texas, Us

●Welcomed and directed guests, providing exceptional service to enhance their experience.●Served meals to large groups while resolving any guest issues promptly and professionally.●Trained new team members to excel in serving and bartending roles using comprehensive training materials.

Rolling Meadows, Illinois, Us

●Processed 100+ orders daily with 95% accuracy, entering item details, pricing, and billing/shipping information per school POs.●Managed invoicing processes, issuing open invoices via mail, email, and fax to ensure timely payments.●Applied payments to orders, following up with customers for any missing information to expedite order fulfillment.