Stephanie Tunis Email & Phone Number

Boca Raton, Fl, Us

Boca Raton, Fl, Us

Sydney, Nsw, Au

• Drove the creation of keynote and channel messaging for the Head of Atlassian Channel and other channel leaders, designed to be delivered at our annual revenue kick-off. These efforts contributed to a highly successful event, achieving an exceptional 4.9 out of 5 rating, and underscored our commitment to clear and impactful communication within the channel.• Empowered partners to amplify and communicate key announcements from our annual customer conference with the creation of the “TEAM ‘24 to-go” toolkit. This comprehensive, partner-facing resource curated essential event highlights, resources, and updates into easily co-brandable assets, demos, and session summaries resulting in 3K+ downloads and allowing for ease of use for Atlassian partners. • Led the design and launch of high-impact Partner accreditation maintenance packages collaborating with channel stakeholders to strengthen partner capabilities in sales and delivery. This initiative enhanced partner expertise and aligned with our global go-to-market messaging and storytelling framework, maximizing partner engagement and program adoption.• Spearheaded alignment with Sales Strategy Leadership organization and channel leaders to eliminate redundant efforts and enhance curriculum coordination for both sales and partner audiences. Fostering strong cross-functional relationships and refining processes maximized resource efficiency, directly contributing to consistent and clear communication with our partner network.

Sydney, Nsw, Au

• Collaborated with channel stakeholders to design and implement comprehensive accreditation tracks, including cloud migration, Agile at scale, IT Service Management, and Product Development, fostering partner expertise in both sales and delivery concepts.• Instituted a Quarterly Channel Enablement workflow, enhancing strategic planning for eLearning curriculum with key stakeholders. Achieved a 342% increase in launched courses within accreditations quarter over quarter.• Worked with subject matter experts (SMEs) to identify channel knowledge gaps and align enablement priorities with the direct sales team. Managed end-to-end program execution, collaborating with instructional design resources, and ensuring clear data measurement for accreditation effectiveness.• Addressed partner demo challenges by creating a best practices training for JSM demos, resulting in a 30% increase in demo pass rates and saving 67 hours per month for Atlassian SMEs responsible for demo grading. Demonstrated the ability to identify issues and implement effective solutions for improved partner success.

Fort Lauderdale, Fl, Us

During tenure at Citrix, I have been promoted multiple times due to performance and leadership success, ultimately responsible for enablement and development of 200+ Global Partner Account Managers (PAMs) as well as 10K+ partners.• Developed Global Partner Sales Conversation toolkits that led to $46M in closed business within 2 quarters.• Defined and managed the Citrix and MSFT cloud alliance partner program, working with MSFT counterparts and winning $5M in closed business from this program.• Established a Micro Learning video series that led to a 1933% increase in partner engagement compared to a traditional enablement course.• Designed and managed onboarding training series and resources for new enablement team members reducing onboarding journey from 6 months to 6 weeks. through team building, community impact, and opportunities for leadership development and training.• Created and launched partner business planning process within SFDC, including working cross-geographically to develop ideal template to allow for joint business-planning with partners, resulting in a 47% time savings per plan through automation utilizing Salesforce.

Fort Lauderdale, Fl, Us

Fort Lauderdale, Fl, Us

Boca Raton, Fl, Us

Managed a team of 14+ global professionals spanning Creative Services, Customer Support, and Marketing Technology, ensuring end-to-end project management.• Personally responsible for developing and relaunching tiered pricing structure to get more revenue out of current clients, leading to $2M in additional revenue and consistently gaining buy-in from C-Suite leadership/CEO.• Worked closely with select team members to develop leadership and management skills, resulting in 3 new director positions being created within the Services organization.• Founding member of the company wide Culture Committee dedicated to expanding company culture through team building, community impact, and opportunities for leadership development and training.• Achieved Scribble MVP Award in 2017, an annual award voted on companywide.

Boca Raton, Fl, Us

Managed an in-house agency within ion, providing direction to designers and coders to build creative outcomes within the ion SaaS platform for clients, including Dell, GE, Macy’s, Sears, and FedEx. • Responsible for review and approval of all interactive experiences completed by the Creative Services team to ensure quality and UX standards were in line with industry best practices. • Overhauled the Creative Services workflow to solve for scope creep issues, resulting in a 73% decrease in scope overage YOY. • Collaborated with Leadership and Engineering teams to evolve the ion SaaS platform by driving the strategy and creation of 150+ “Quick Start” templates from concept to launch. • Fostered a team culture of agility, collaboration, quality, and fun, which resulted in an average team tenure of 6 years, the highest tenure amongst all teams at ion interactive.

Boca Raton, Fl, Us

• Led customer strategy focusing on landing page analysis, A/B & MVT test management/planning, and development of roadmaps for ongoing optimization to drive continuous conversion improvement.• Managed the ion Services Optimization Team with a focus on the professional growth of each individual team member through goal setting and mentoring.• Built strong customer relations and identified areas of opportunity to add additional value for the ion Services Customers.• Responsible for revenue growth and customer contract expansion generated by the ion Services Team.

Boca Raton, Fl, Us

• Responsible for maintaining and growing relationships with strategic accounts including global Fortune 500 companies• Collaborated and advised on strategic direction and optimization of large scale projects and global campaign rollouts.• Analyzed campaign performance and provided insights and recommendations to drive future projects based off of past learnings and user behavior.• Worked as an extension of the client’s team as well as a trusted and valued advisor.

Boca Raton, Fl, Us

• Educated and trained all new ion customers, which includes a personalized training series within the ion platform as well as ongoing support.• Utilized the ion platform SaaS to create optimized landing experiences and microsites.• Responsible for maintaining and growing customer relationships.• Management and launch of global online marketing efforts for DHL Express.• Responsible for analyzing and reporting monthly and annual conversion increases for ion interactive's customer base.

Boca Raton, Fl, Us

• Worked with the Director of Client Services to manage customers' online marketing programs to improve their email, online advertising and search engine marketing conversions.• Prepared weekly, monthly and quarterly reports for full service clients.• Worked with internal and external vendors, including graphic designers and copywriters, to execute projects.• Fostered strong customer relationships.

New York, Ny, Us

• Named Volunteer of the year for 2009.• Designed and produced a monthly newsletter.• Carried out email campaigns that helped to double participation in fundraising events.• Created and monitored profiles on social networking sites such as Facebook and Twitter.

• Utilized programs such as Adobe Photoshop, Adobe InDesign, and Dreamweaver.• Created layouts and advertisements to run in the paper. • Helped to create and carry out an ad campaign for the re-launch of FSViewnews.com.

Bs, Communication, Emphasis Advertising

Education record