Stephanie Viselli Email & Phone Number

Northport, Alabama

Northport, Alabama

Placing consumer art work and coupons based on sales/marketing direction.

Tuscaloosa, Alabama Area

Food Demonstrations

Ocoee, Florida

Food Demonstrations/Retail Merchandising at Sam's Club

Lake Buena Vista, Florida

Entertain Guests by including them in the “Theme” of the store to increase sales and enhance their vacation. Responsibilities include running a POS register, controlling shrinkage, stocking and photo counter.

Sanford, Florida

Hired Seasonally to work both Demo’s and in the Deli. Safe-Serv qualified, can handle raw product while doing Demo. Qualified to handle meat slicer, and rotisserie oven in the Deli.

Orlando, Florida Area

Responsible for inbound sales calls. Creating a magical experience for each guest by determining their individual needs, matching their wishes and desires with the correct package and resort.

Tampa, Florida

Responsible for inbound collection calls. Assisting T-Mobile customers with bringing their accounts current, educating the customers on better plans to minimize monthly bills and creating a payment arrangement when necessary. Focusing on keeping the call resolution time down, being effective at collections and meeting the customer needs while doing everything in a business centric manner.

Kissimmee, Florida

Responsible for building new client base, furthering relationship with existing clients and minimizing loss of revenue and increasing client base by right-fitting customers with the correct handset, rate plan and accessories. Optimizing in-store experience by keeping store presentable and being current on functions of new handsets and technology.

Orlando, Florida Area

Responsible for inbound dining calls. Creating a magical experience for every guest by assisting them with making their dining reservations.

Hiram, Georgia

(Franchise location owned by JA-CO Foods out of Mississippi) Responsible for daily store management, hiring and firing staff; weekly scheduling (35-50 employees), placing stock/supply orders and weekly inventory. Maintaining computer operations and audio systems.

Orlando, Florida Area

Responsible for inbound sales calls. Creating a magical experience for each guest by determining their individual needs matching their wishes and desires with the correct package and resort.

Cambridge, Massachusetts

Responsible for the overall direction, coordination, and evaluation of the NOC first shift. Including but not limited to; staffing, training, assigning and meeting operational goals, strategic planning, forecasting, appraising performance, resolving problems, as well as the developing standard operating procedures.

Cambridge, Massachusetts

Monitor Network Operations Command Center (NOCC) trouble tickets for workflow accuracy and integrity. Identify points of failure, determine the necessary processes needed to eliminate re-occurrences. Recommend training seminars for the NOCC based on monthly departmental performance evaluations. Implement and host conference calls with vendors/partners. Maintain security lists and passwords for the account base. Third level point of escalation for the east and west coast NOCC’s.

Tampa/St. Petersburg, Florida Area

Managed the ordering, tracking and implementation of new circuits/service for assigned General Business customers. Kept inventory of all services for the account teams. Train customers to use equipment when provided by Sprint. Provide technical assistance when necessary, escalate troubles with the correct organizations when applicable.

Greater Omaha Area

Managed the ordering, tracking and implementation of new circuits/service for assigned National Account customers. Kept inventory of all services for the account teams. Train customers to use equipment when provided by Sprint. Provide technical assistance when necessary, escalate troubles with the correct organizations when applicable.

Greater Atlanta Area

Open, track and escalate outages or issues experienced by assigned national accounts on all Sprint networks/products and services. Senior responsibilities also included mentoring new hires, acting supervisor for phone escalations when a supervisor was not present, and weekend “acting supervisor” rotations.

Greater Atlanta Area

3rd key management for August Max Woman retail store (owned by US Shoe Corporation). Preformed opening and/or closing duties when scheduled, managed shift for labor, sales and training. Other management duties included store moves/window design and inventory of shipments.

Business

Associates, Buisness Education

Diploma, General Studies