Stephanie Walker

Stephanie Walker Email and Phone Number

Experienced and passionate Sales Manager with extensive communication experience. @ Western Mailing Limited
avondale, auckland, new zealand
Stephanie Walker's Location
Wellington, New Zealand, New Zealand
Stephanie Walker's Contact Details

Stephanie Walker work email

Stephanie Walker personal email

n/a
About Stephanie Walker

Driven and focused Sales Manager delivering quality results for customers wanting to digitally transform and automate personalised engagement for their customer journeys. Key strengths that I bring to a role include Relationship Management, Innovation, Strategic Planning, Digital Delivery, Campaign Management and the ability to think outside the box.Extensive industry experience across print, multi-channel campaigns, SMS, eDMs, transactional communications, direct marketing, personalised communications, online engagement and strong key account management.Continuously introducing new and emerging technologies to support different ways of engagement.I love building relationships and working collaboratively with my customers, so they get the best outcomes. It’s about listening, thinking, providing solutions and ideas. Its caring about your customers "customer experience". With more than 20 years of customer service and relationship management, I have gained a wealth of knowledge that I share regularly, and I've built amazing relationships that have spanned employer changes and industry changes. Simply put, I love what I do.Champion of Diversity - This really benefits both organisations and their customers

Stephanie Walker's Current Company Details
Western Mailing Limited

Western Mailing Limited

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Experienced and passionate Sales Manager with extensive communication experience.
avondale, auckland, new zealand
Website:
wm.co.nz
Employees:
38
Stephanie Walker Work Experience Details
  • Western Mailing Limited
    Sales Manager - Central Region
    Western Mailing Limited Dec 2015 - Present
    Wellington
    It might sound corny, but I love what I do. Working with clients to get the best outcome from their campaigns. Building relationships is what makes me tick. I get involved as little or as much as they need. Design, data, print, multichannel campaigns, online solutions, brainstorming sessions - its all about being part of their team - after all we want the same thing - to provide an excellent customer experience. People don't remember you for that letter you printed, they remember you because of who you are and how you look after them.My current role includes:Managing a diverse client portfolioManaging multi-channel campaigns and solutions, quoting, budgeting and reportingMentoring and training (staff as well as clients)Co-Managing the Wellington TeamTried to keep the list short :)
  • Western Mailing Limited
    Client Relationship Manager
    Western Mailing Limited Sep 2015 - Present
    Lower Hutt
    My role is working with clients to build and deliver a great customer experience - both for them and their customers. It is about working together, being an extension of their team and working towards the same goal. Its understanding how that experience needs to look and feel - for everyone.
  • Orangebox Ltd
    Client Services Manager
    Orangebox Ltd May 2008 - Aug 2015
    Petone
    Managing relationships and expectations to the highest quality. As every day brings something different, an ability to change tack and push boundaries is necessary. It is not simply enough to take a mailing and send it out - it must be thought about constructively, objectively and looking for more cost effective solutions for the client.
  • Mailshop
    Account Manager
    Mailshop 2007 - 2008
    Wellington & Wairarapa, New Zealand
    Managing direct mail campaignsAssisting clients with DM direction, creative concept and ideasManaging work flow from data to production to NZ PostAssisting the General Manager
  • Early Years Childcare
    Administration Manager - Hutt Valley
    Early Years Childcare 2006 - 2007
    Lower Hutt
    Providing Admin Management to 4 Centres - spending a day or two at each centre each week. Planning staff, menus, credit control, liaising with parents and teachers. Covering on floor when/if required. Providing cover where ever needed - even in the kitchen. This role was a newly created role as Centre Managers were struggling with the admin side of their work. Centres were not chasing payments for care and as such families were falling behind and every one was beginning to suffer. I put processes in place, helped parents get back on track and got all 4 centres to almost no debt and kept it there for the whole time I was there. This role was then split into 3 part time positions as the hours required where more than 50 hours per week.
  • Moore Gallagher
    Client Services Consultant
    Moore Gallagher 2003 - 2006
    Wellington
    When I first started I was sole support for one very busy Account Manager. He covered all of the Agency DM and had previously been stuck in the office with no support. Within a month he was never in the office as I had all clients coming to me direct - for queries, mailings etc. This role grew to support another Account Manager and then I took over as the Team Manager for all CSCs (team of 4). Now I was looking after clients, Account Managers and 4 support staff. This was a very challenging and rewarding position.
  • Leigh-Mardon
    Reception/Sales
    Leigh-Mardon 1999 - 2003
    Wellington
    General reception duties including phones, travel bookings, assisting accounts team, couriers, stationery etc.Sales - NZ Sales for Barcode Labels and Membership Cards. Managing a large client base for barcode labels nationwide - libraries, corporate companies etc. Membership and Library cards nationwide. Managing stock, orders, queries and nationwide travel.
  • Electus Recruitment Services
    Customer Support/Recruitment Interviewer
    Electus Recruitment Services 1996 - 1998
    Wellington & Wairarapa, New Zealand
    This role included interviewing candidates for their enrolment with the recruitment company as well as for advertised roles. I would take them through the full process from interviewing to testing and then provide advice on how/what to up-skill with.As part of this role, I also needed to undertake all of the data entry of candidates information, interview notes, call referees etc. This was for my own candidates and also for 2 other Recruiters.
  • Temp
    Temp Staff
    Temp 1995 - 1996
    Wellington Region
    As a temp, your responsibility is to quickly become part of the team and "just get it done". Often you are called at the last minute as something has happened and the poor client is desperate for help. You arrive, ask questions and proactively get on with it.For me this included:Reception for a couple of huge companies and I had to learn different systems very quickly. Personal Assistant, Typist, Executive Assistant, Trainer for bank staff and Customer Services.Some of these were just a day, some a week and some were months.It was a fantastic opportunity for me to develop wider skills, meet different (and sometime challenging) people and to use my "get on with it" attitude.
  • Special Education Services
    Receptionist/Administrator
    Special Education Services 1994 - 1996
    Wellington
  • Westpac New Zealand Limited
    Customer Services/Teller/Head Teller
    Westpac New Zealand Limited 1990 - 1995
    Wellington/Petone

Stephanie Walker Skills

Direct Marketing Direct Mail Marketing Communications Marketing Strategy Email Marketing Print Management Database Marketing Account Management Management Digital Marketing Advertising Relationship Marketing Digital Printing Customer Acquisition Multi Channel Marketing Direct Mail Campaigns Business To Business Digital Strategy B2b

Stephanie Walker Education Details

  • Aotea College
    Aotea College
  • Aotea College, Porirua
    Aotea College, Porirua

Frequently Asked Questions about Stephanie Walker

What company does Stephanie Walker work for?

Stephanie Walker works for Western Mailing Limited

What is Stephanie Walker's role at the current company?

Stephanie Walker's current role is Experienced and passionate Sales Manager with extensive communication experience..

What is Stephanie Walker's email address?

Stephanie Walker's email address is st****@****x.co.nz

What schools did Stephanie Walker attend?

Stephanie Walker attended Aotea College, Aotea College, Porirua.

What are some of Stephanie Walker's interests?

Stephanie Walker has interest in Animal Welfare, Environment, Education, Children.

What skills is Stephanie Walker known for?

Stephanie Walker has skills like Direct Marketing, Direct Mail, Marketing Communications, Marketing Strategy, Email Marketing, Print Management, Database Marketing, Account Management, Management, Digital Marketing, Advertising, Relationship Marketing.

Who are Stephanie Walker's colleagues?

Stephanie Walker's colleagues are Purna Alla, Joyce Berry, Sheena Evatt Wood, Gale Heine, Beverley Haggart, Woody Edmonds, Benson Chau.

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