Stephanie Walker Email & Phone Number

- Lead and optimize Evolv’s national operations by simplifying workflows, optimizing training, and maximizing budget efficiency. Unleash the potential of all departments, empowering them to streamline processes and elevate their performance with constructive feedback and guidance. Ensure daily operations, overall goals, and objectives are met daily. Achieve daily objectives and long-term strategies for success through collaboration with senior management. - Build fee schedules based on industry costs, negotiate these with carriers, and create tailored invoices. - Maintain satisfied clientele by keeping communication lines open and adapting to their ever- changing needs. Reach out to potential clients to provide tailored solutions to their needs and wants. Attending nationwide conferences to gain further industry insight and bring in new clientele. Acquired 3 commercial and 2 residential accounts within 1yr. - Recognized a gap in the industry by pioneering a game-changing subsidiary that rapidly generated revenue, Roof Hoppers

Tampa, Florida, United States

 Transformed from a QA Claims examiner for numerous insurance carriers to the Director of QA and Bookkeeping Manager. Promotion entailed handling all accounting aspects of the business, including AR/AP and Reconciliation for a million-dollar firm. Supervised all QA Examiners and Invoicing Team for compliance, accuracy, and prompt reviews and field and carrier invoicing. Simplified workflows, assisted in maximizing budget efficiency and created workbooks for tracking.

2014 – 12/2021Worked for a variety of carriers as an Independent Field Adjuster. Responsible for meeting directly with the insured, taking necessary photos, measurements, and pertinent information, and writing the estimate based on policy and carriers’ guidelines. Trained first-time adjusters how to prepare, write, and photo losses, while focusing on customer service.

Claims examiner for numerous carriers including Mercury and Amica. Responsible for reviewing and collaborating claims in compliance with each insurance carriers guidelines. All claims reviews done remotely.

Residential and Commercial claims examiner for numerous insurance carriers including, but not limited to, Velocity, Universal, Safeco, Liberty Mutual and USAA. Responsible for reviewing and collaborating claims making sure they are in compliance with each insurance carriers guidelines. Worked claims through Xactimate, Xactanalysis, CVO and Navigator, while corresponding directly with field adjusters, field managers and management. All claims reviews done remotely.

One of the top closing adjusters caring for Liberty Mutual and Safeco supplemental claims. Worked directly with the insured and contractors in order to resolve all covered claim discrepancies. During high volumes, such as Super Storm Sandy, worked as a team lead overseeing and working directly with a team of seven adjusters. Received numerous complements for excellent customer service from both insured’s and contractors.

Fort Walton Beach, Florida, United States

Finance director for a Commercial Electrical Contractor with revenues of more than $35 million. Oversee the Accountant, A/P Manager, A/R Manager, Payroll Officer and HR Director. Trained office staff in the operation of Timberline Accounting Program after switch over from QuickBooks. Oversee all financial aspects of the company including all quarterly in-house financials for the bonding company along with Cost to Complete reports, completed monthly. Prepare quarterly financial projections for review by the Business Director and CEO of the company. All while providing continual direct assistance to the President and CEO. Caring for all LLC’s (5 in place), personal finances, travel arrangements and all functions, personal and business related, requested by the President and CEO.

Charlottesville, Va

 Oversaw all A/R and A/P, while personally handling collections, GL reconciliations, numerous reports and weekly aged item review. All accounting work done via Timberline Accounting Program. End of month/year reconciliations, margin report for tracking P/L on a weekly basis. Submitted A/R invoicing through various types of software including, XIGN, Lucent FST, Sorvive and via email. Yearly business licenses renewals and taxes for all counties in the state of Virginia. All taxes and business licenses due to surrounding states, including Tennessee, Delaware, New Jersey, Maryland, North Carolina, West Virginia, South Carolina and Washington, DC. All reports, spreadsheets, and graphs requested by the President, Vice President, and Secretary/Treasurer. Prepared all quarterly and end of year information requested by auditors. Quarterly IFTA, IRP, and Heavy Hwy Taxes, along with yearly applications and renewals. Paid personal taxes and registration on a fleet of 10 vehicles. Completion of new contracts, including reviewing wording and scope of work along with all requested documentation.