-Schedule jobs-Answer calls and direct to correct individual-Sort mail-Product inventory (organize and purchase as needed)-Insurance (complete paperwork; communicate with insurance agent and insurance auditors)-Call and set up online inspections for Wake, Johnston, Orange, Chatham, and Harnett Counties-Customer satisfaction-Invoice creation with QuickBooks online

-Strong customer service and relation skills-Ensure customer satisfaction with services and products-Responsive to clients in a timely manner-Utilize Insight software for scheduling-Prioritize client appointment time/schedule-Troubleshoot client concerns/complaints-Analyze problems and situations to determine the best solution to give the desired outcome to achieve client satisfaction and retention-Complete reports for bookkeeping and tax organization -Expedite emergencies to keep clients happy-Complete weekly inventory-Train, assist, and mentor new hairstylists-Hold client meetings and consultations-Organize salon events-Organize flow of functions within scheduling software-Upselling products and services-Keep a professional relationship with all clients and coworkers

-Ensure all clients are satisfied with services and products-Responsive to all client requests in timely and efficient manner-Analyze problems to determine the best solution to give the desired outcome-Utilized HairMax scheduling software to keep up with salon service and product sales-Expedite emergencies for client satisfaction and retention -Inventory-Hold client meetings and consultations-Organizing flow of functions within scheduling software-Top producer of product sales -Upselling products and services-Detail oriented in all aspects of both positions-Time management skills-Close out credit card machine and transport checks from accountant to employees within salon