Stephanie Wilkinson Email and Phone Number
Stephanie Wilkinson work email
- Valid
- Valid
- Valid
- Valid
Stephanie Wilkinson personal email
Stephanie Wilkinson phone numbers
An accomplished Sales and Client Success executive with a proven track record in sales, support, services, customer success management, education, marketing, strategy, offering management, ecosystem development, M&A, and software development. Known for my relentless focus on strategy, execution and building out organizations with a client centric culture to optimize revenue growth. My experience is deep in cognitive solutions and enterprise technology, including cloud and SaaS solutions.My professional identity can be summarized as: • While a technologist at heart, my real passion is working with people. I love working with clients to solve their real world challenges & love leading diverse teams to drive innovation and change. • Am a relentless problem solver. I love the big and small challenges, the thrill of seeing the hard results after driving change. Lots of people have ideas; I love the execution. • A stalwart on the leadership team. My peers have often called me ‘resilient’ because of my determination to achieve the organizational revenue goals, pushing through setbacks.Specialties: Revenue growth, Global Leadership, GTM planning and optimization, Customer Digital Experiences, eCommerce, Marketing Automation, Marketing Personalization, Cognitive Systems, Cloud, SaaS, Mobile, Acquisition, P&L Accountability
Zeromatter
View- Website:
- zeromatter.com
- Employees:
- 50
-
Angel Investor And Fractional Gtm LeaderZeromatterPrescott, Az, Us
-
Chief Revenue Officer (Cro)Simpro Software Aug 2023 - PresentBrisbane, Qld, AuLeader of Simpro Group's Global Field Organization, which includes sales, implementation services, support, training, and customer success. Responsible for growing revenue by aligning the commercial teams and systems around the customer. My organization focuses on new customer acquisition and driving customer advocacy across the global customer base.Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro’s smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.Simpro was founded in 2002 by an electrical contractor and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 700+ employees in six global offices. -
Vp, Adobe Dx Growth Sales And Customer SuccessAdobe Jul 2022 - Aug 2023San Jose, Ca, UsLeader of the Adobe Digital Experience Growth Segment, responsible for bringing in new customers, growing revenue, and driving customer advocacy across the growth customer base. This includes multiple teams: • The New Logo Sales Team for the entire Americas Digital Experience Business focused on bringing new customers into Adobe. • The Value Success Team (VSM) cares of over 6,500 current customers with the responsibility of assuring they each get optimal return for their investment and become Adobe advocates. • The Solution Account Executives that focus on opportunity to drive additional value and solve additional customer problems with expansion or additional Adobe solutions. -
Sr Director, Growth Customer Success Group, Digital Experience BusinessAdobe Nov 2020 - Jul 2022San Jose, Ca, UsResponsible for $300M subscription revenue and $40M in sales of Adobe Experience Cloud Solutions which help customers manage content, drive personalization, orchestrate media optimization, business social communities, manage digital campaigns, and build commerce sites. Responsible for ensuring the Growth Segment customers in Adobe Digital Experience Business achieve value, continue renewing with Adobe, and grow their footprint with additional Adobe solutions. Created new GTM design to focus on growth of lower spend Digital Experience Business customers.
-
Sr Director, Global Commercial Customer Success, Digital Experience BusinessAdobe Nov 2019 - Nov 2020San Jose, Ca, UsLead a team of 160 people running a $170M subscription business for the Commercial Digital Experience Business.
-
Sr Director, Global Commerce Customer Success, Digital Experience BusinessAdobe Jul 2018 - Nov 2019San Jose, Ca, UsJoined Adobe via acquisition of Magento in June of 2018. Global responsibility for all Magento customers worldwide to ensure success on the platform. Executive leading worldwide customer success teams.
-
Tsia Customer Growth And Renewal Advisory Board MemberTechnology & Services Industry Association (Tsia) Nov 2021 - Aug 2023San Diego, Ca, Us -
Vp, Magento Client Success And SupportAdobe Commerce Jan 2018 - Jul 2018San Jose, California, UsGlobal responsibility for all Magento customers worldwide to ensure success on the platform. Executive leading worldwide customer technical support and customer success teams. Magento was acquired by Adobe in June 2018 for 1.68B. -
Director, Watson Customer Support & Client SuccessIbm Jan 2015 - Nov 2017Armonk, New York, Ny, UsResponsible for client success across Watson Customer Engagement Marketing and Commerce segments. Executive leading worldwide customer support teams, for a $107M ACV SaaS and $154M transactional Enterprise business. While in this role, from January 2015 to April 2016, I led the client success manager and education teams.• Reduced support costs by 17% yty on a $16.15M budget in 2017 through personnel efficiencies. • Increased NPS (net promoter score) by 11 pt to 62 in 2017 by introducing cognitive. • Supported $36M revenue from 14 new SaaS products introduced into market• Ensured that 214 clients were successful in holiday season by leading cross-org holiday readiness.• Increased client renewal rate from 77% to 86% in 2015 through focused account management.• Increased revenues by 182% for the SaaS Education team in 2015 by creating a SaaS new model. -
Professional Services, Director Of Consulting Center Of CompetencyIbm Jul 2014 - Jan 2015Armonk, New York, Ny, UsExecutive leading Smarter Commerce, Infrastructure, Cities and Care consulting teams.• Increased software license signings 140% yty with partnerships with IBM’s GBS Division.
-
M&A Executive, Software IntegrationIbm Jan 2012 - Jul 2014Armonk, New York, Ny, UsWorking in the Mergers and Acquisitions group, I led acquisitions into IBM. I was responsible for the SaaS signings, revenue, and profit. Integrated all SaaS functions into IBM, including sales, services, engineering, science, operations, finance, and HR.• Doubled DemandTec SaaS signings by growing into Europe and Growth Markets. • Increased renewals from 63% to 76% by transforming SaaS renewal management system. • Retained 100% of tier 1 leaders during 2 year integration.
-
Marketing, Director Of Smarter Cities And Industry MarketingIbm Jul 2010 - Jan 2012Armonk, New York, Ny, UsResponsible for driving double-digit revenue growth by bringing horizontal solutions to market through industry verticals. • Grew IBM Industry Framework revenue by 58% to $1.95B in 2011.• Increased software revenue 51% yty to $804M revenue through focused selling.• Achieved industry validated lead growth of 18% yty through focused marketing events.• Drove Smarter Cities pipeline to 5x coverage at 66% yty growth through incubator projects.
-
Marketing, Program Director Websphere MarketingIbm Mar 2007 - Jul 2010Armonk, New York, Ny, UsI led the WebSphere Business Partner Marketing, Industry Framework Marketing, Competitive Teams, and Board of Advisors. Drove 10% yty growth in WebSphere Business Partner transactional revenue to $293M through events.
-
Marketing, Program Director Of Soa And BpmIbm Jan 2005 - Mar 2007Armonk, New York, Ny, UsDefined BPM and SOA in the market to grow WebSphere BPM products by 30% yty for $270M revenue. Created BPM Competency Center with over 1000 engagements first year. Responsible for relationships with 97 universities.
-
Product Management, Manager Of BpmIbm Feb 2002 - Jan 2005Armonk, New York, Ny, UsResponsible for leading the strategy and product management teams for BPM (Business Process Management). Grew the modeler and monitor products by 68%. Led the strategy, business case, and execution of the products.
-
Solution Development, Sales, And Strategy RolesCrossworlds Software Mar 1997 - Feb 2002Engineering manager recognized for customer centricity, promoted to technical sales, promoted again to run the worldwide team. Grew revenue from zero to $24M by creating the first business value assessment team.
-
Business ConsultingAnderson Consulting Feb 1993 - Mar 1997Started as a Business Consultant and quickly was recognized as a Consultant Lead. Within two years, I was promoted to a Manager of SAP Consulting Practice.
Stephanie Wilkinson Skills
Stephanie Wilkinson Education Details
-
University Of ArizonaMechanical Engineering
Frequently Asked Questions about Stephanie Wilkinson
What company does Stephanie Wilkinson work for?
Stephanie Wilkinson works for Zeromatter
What is Stephanie Wilkinson's role at the current company?
Stephanie Wilkinson's current role is Angel Investor and Fractional GTM Leader.
What is Stephanie Wilkinson's email address?
Stephanie Wilkinson's email address is sw****@****ibm.com
What is Stephanie Wilkinson's direct phone number?
Stephanie Wilkinson's direct phone number is +192883*****
What schools did Stephanie Wilkinson attend?
Stephanie Wilkinson attended University Of Arizona.
What skills is Stephanie Wilkinson known for?
Stephanie Wilkinson has skills like Solution Selling, Integration, Soa, Enterprise Software, Management Consulting, Solution Architecture, Cloud Computing, Enterprise Architecture, Saas, Business Intelligence, Crm, Pre Sales.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial