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Professional with over 24 years of experience in management, operations, corporate training and technical support. Demonstrates results-driven, prompt and professional customer service and support to instill confidence in technical advice and directives. Background includes project management, user support and training; system installation, maintenance, problem resolution and office logistics. Proven record of success, including reduction of customer down time and project time, increasing controls, and eliminating errors by creating systems of documentation and implementation of new procedures. Effectively communicates technical solutions in a non-technical way.Proven leader with strong communication and presentation skills, as well as experience in building quality teams to achieve company directed objectives. Adept at developing practical solutions to complex business problems. Persuasive speaker with strong ability to simplify complex concepts and ideas. Member of TLTA, ALTA, TAN, Member of RQUG
Destination Title Group, Llc
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PresidentDestination Title Group, LlcAubrey, Tx, Us
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Vice President North Texas OperationsMomentum Title Feb 2024 - PresentProsper, Texas, United States
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Vice President, Texas OperationsUtgn, Llc Dba Universal Land Title Of Texas Apr 2023 - Mar 2024Dallas, Tx
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Executive Vice President, OperationsHudson Title Group Apr 2022 - Apr 2023Plano, Texas, United States
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Executive Vice President, OperationsHudson Title Group Apr 2022 - Apr 2023Plano, Texas, United States
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Sr. Vice President Of OperationsHudson Title Group Oct 2020 - Apr 2022Plano, Texas, United States
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Corporate Attorney LiaisonSecured Title Of Texas Jul 2018 - Oct 2020Dfw -
Regional Growth And Development ManagerProvidence Title Aug 2017 - Dec 2017 -
Vice President Of OperationsOsn Texas, Llc Nov 2016 - Aug 2017Texas
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Vice President Of TechnologySilver Star Title Llc Dba Sendera Title Sep 2014 - Oct 2016DfwManage IT services and PC support Responsible for new Federal Regulatory compliance implementation (CFPB) Provide all training and training materials for production and title software Software administration Responsible for all IT related equipment assessment, inventory, and purchase Ensure and maintain compliance for all audits, including underwriter and TDI audits Manage all IT and communications vendors Provide future direction of Information Technology for Sendera Title and all affiliated companies Provide financial reporting and budgeting details to the CEO
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Program Manager Of Title ServicesAltisource Mar 2014 - Sep 2014Coppell, Texas Assisted in the development of new department for the Insurance Services division Hired department personnel both stateside and overseas Managed 135+ employees Software administration Developed and implemented departmental policies and procedures Provided training and guidance Ensured and maintain compliance for all audits Provided escalation resolution for clients Provided reporting on turnaround times and input/output of claims -
Director Of It OperationsArcland Title Aug 2012 - Dec 2013Dfw-Fortworth-HoustonDirector of IT Operation and Escrow Reconciliation• Manage IT services through host provider and PC support• Handle all internal support• Provide all training• Responsible for keeping up with compliance and all audits• Provide Escrow Reconciliation Service on a daily basis• Direct the future direction of IT services• Administrate software• Provide weekly financial reports to CEO• Responsible for budgetary concerns
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Support And Implementaion SupervisorOp2® Mar 2010 - Aug 2012Dallas, TxSupport Desk and Implementation Supervisor – Software Hosting serving the title industry• Manage department personnel for training, implementation and support departments• Project Manager for all new implementations• Speaker/Trainer at Industry Conferences• Develop and implement departmental policies and procedures• Oversee workflow• Provides on-going internal training• Responsible for keeping up with industry compliance to apply though-out company and provide training curriculum for our 75+ companies client base keeping the clients compliant• Provides high level industry support for including but not limited to Escrow Accounting, Title, Escrow, Document Creation, Report Creation, PC Support and network administration• Handle deposits and deposit reports for the company• Member of Compliance Committee for software provider and a member of other compliance and advisory committees -
Manager Of Eagleview Software Dept./Insurance Claim File Review- ContractorPilot Catastrophe Services, Inc. Jan 2009 - Sep 2009Grand Prairie• Co-develop fundamental operation of new imagery software to be used in catastrophe situations• Manage department personnel• Develop and implement departmental policies and procedures• Department Training• Oversee workflow• Claim Compliance• File Review
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Vp Of OperationsTitletrain, Llc. May 2008 - Jan 2009Rowlett• Corporate Training/ Product knowledge (educating clients of features so that implemented systems are utilized to their full potential)• 6 locations: Responsible for the day to day operations regarding the software system, which manages all data and its corresponding file including all updates, changes, and fixes needed• Issue Tax Certificates for every property in the closing process• Provide technical support for all users including both hardware and software issues• Coordinated all travel and facility arrangements for trainings/seminars/meetings including content• Produce P & L reports for owner• Maintain budgets• Provide reports on status of branches, project costs and current business to President
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Director Of Office Logistics/Project ManagerSendera Title, Inc. Mar 2005 - May 2008Dfw• Corporate Training/ Product knowledge (educating clients of features so that implemented systems are utilized to their full potential)• 18- locations: Developed, maintained and implemented new office systems resulting in increased user productivity and company wide economic savings• Review yearly balance sheets to determine budgets for departments• Provide reports on status of branches, project costs and current business to President• Coordinated all aspects of outsourced technical services which include being point of contact for the set-up of new offices/relocations , including leases, IT set-up, utility and phone set-up, as well as ordering of needed equipment to provide for a smooth opening• Personally established and remain the sole contact for a network of contacts which provide for more efficient operations, including but not limited to, consolidating all major companywide utilities, e.g. phone systems, IT networking groups, security providers and electricity providers, which resulted in company savings of over 160k annually• Maintain office operating efficiency on an ongoing basis through daily support of employees• Responsible for the day to day operations regarding the software system, which manages all data and its corresponding file (over 15,000 in 2007), including all updates, changes, and fixes needed• Managed operations for 200 users who are on this system on a daily basis• Coordinated all travel and facility arrangements for trainings/seminars/meetings including content
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Training/Support/Project Management/Operations - PartnerTitle Management Solutions, Inc. Mar 2004 - May 2005Nationwide• Managed Corporate office• Corporate Training/ Product knowledge (educating clients of features so that implemented systems are utilized to their full potential)• 6 major clients: Manage implementations for various projects including but not limited to new software and /or upgrades, new procedures, new equipment installation• Software System Administrator (updates, new users, security, functionality)• Escrow Services (monthly, weekly)• Problem Solutions • Perform needs assessments and implement necessary systems• Manual/User Guides creation and maintenance• Document/Report creation and maintenance• Title Plant• Coordinated all travel and facility arrangements for trainings/seminars/meetings including content
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Training/Pre-Sales/Project Management/Technical SupportRamquest Software Inc. May 2000 - Mar 2004Dfw• As a Pre-sales Engineer, was personally involved in increasing company sales from $1 million to $5 million annually• Conducted demonstrations of all product lines both in house and remotely for Sales department and developed demonstration standards• Handled technical questions regarding requirements and set up from potential customers brought in by sales team• Created training documentation• Corporate Training in-house and online training sessions for all products, as well as training sessions on company’s website• Provided filing and support of IRS 1099s for all customer base, along with development of policies, procedures, and training• Provided 2nd level of support and acted as advocate/liaison for “high profile sensitive” customers• Business analyst for customers, helping them become more efficient and productive• Managed the implementation of new products and the installation process for both internal personnel and clients• Coordinated travel and facility arrangements for trainings/seminars/meetings including content• Planned company functions such as appreciation luncheons and holiday partiesMay 2000 - 2002Technical Support • Provided technical support for initial customer base of 250+ customers growing to 5000+• Solely supported company's Plant product line as well as supporting the other 5 main products simultaneously• Trained new support technicians• Responsible for documentation of solutions for online solutions database for its internal employees as well as customer base• Specialized in title search, escrow, IRS, and web based issues• Assisted Development department in debugging software
Stephanie Witt Skills
Frequently Asked Questions about Stephanie Witt
What company does Stephanie Witt work for?
Stephanie Witt works for Destination Title Group, Llc
What is Stephanie Witt's role at the current company?
Stephanie Witt's current role is President.
What is Stephanie Witt's email address?
Stephanie Witt's email address is sw****@****etx.com
What is Stephanie Witt's direct phone number?
Stephanie Witt's direct phone number is +146940*****
What skills is Stephanie Witt known for?
Stephanie Witt has skills like Training, Customer Service, Business Analysis, Operations Management, Sales, Real Estate, Project Management, Real Estate Transactions, Employee Training, It Service Management, Management, Contract Negotiation.
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