- Obtained Executive Leadership funding to secure and implement the first ever Employee Assistance Program- Sole point of contact for interpreting and executing all COVID-19-related legal changes involving paid and unpaid leaves during 2020 – successfully executing 11 leaves- Streamlined offboarding and leave of absence processes by working cross-functionally with other department leaders- Re-wrote employee handbook, updating policies related to Equal Opportunity, ADA, and FMLA to better support employees and improve company compliance with state and federal laws- Completed three audits/fillings for EEO and VEVRAA compliance - Partnered with CFO to select benefits plans for employees – comparing offerings, negotiating premiums and calculating company-paid stipend- Created education for, and led, all Open Enrollment presentations with entire company

- Obtained 15 hires in first six months including entry and upper-level consultative and sales positions- Planned and executed five on-campus recruiting initivites at universities including Vanderbilt University, Northwestern University, and University of Cincinnati- Collaborated weekly with leadership to identify and prioritize positions critical to customer service level and growth opportunities- Created and maintained a pipeline of high-potential candidates through active LinkedIn outreach, community networking and employee referrals- Hired 10 interns in two summer seasons, converting 60% of the interns into full-time employees

Report directly to the EVP of HR and promoted 2 times in 3 years. Execute daily HR functions supporting up to 600 employees across the country with conflict resolution, talent acquisition, performance management, investigations, annual reviews, benefits administration, workers compensation, terminations, FMLA, unemployment and more. Project manage third party HR vendors.- Coached national market leaders on onboarding, policies and procedures, and employee relations.- Leveraged Radford compensation survey data to develop compensation benchmarking and ensure compensation programs were competitive to attract and retain top talent.- Recruited 92 new hires in less than 90 days to execute new organizational operations structure.- Increased daily productivity by 21% by establishing the company’s first non-exempt attendance policy.- Spearheaded complete refresh of the company’s employee handbook to meet multi-state compliance requirements.- Partnered with outside legal counsel to defend against lawsuits, unemployment claims, and employment-related litigation in multiple U.S. cities, which saved potential claim dollars of $500K.- Led downsizing team that processed reduction of 400 employees and closing of 11 markets.- Gained 700% increase in new hire efficiency by developing company’s first onboarding program.- Increased employee referral rate by 15% in 90 days by creating company’s first employee referral program.- Supported company’s hyper growth to scale operational expansion across 12 new markets in 52 weeks, including oversight of revised benefits package roll out to more than 800 employees.- Project managed RFP for HRIS systems to increase production of HR team and empower line leaders.- Hired 34 new employees in one day by organizing inaugural open interview day at corporate headquarters.

Targeted, prospected, and maintained a personal client base of more than 20 corporate contacts.- Conducted more than 500 calls per week to negotiate real-time pricing for coast-to-coast freight deliveries.- Resolved more than 30 transportation issues proactively through direct carrier and customer relations.