Stephanie Wormack Email & Phone Number

Chicago

• Assist in the identification and assessment of significant risks related to consumer protection statutes, including the Home Mortgage Disclosure Act, Truth in Savings Act, Truth in Lending Act, Equal Credit Opportunity.
• Assist in determining the adequacy of institutions’ consumer compliance risk management programs for mitigating and controlling applicable regulatory risks, including the effectiveness of management, policies and.
• Assist in the analysis, documentation, and communication of examination findings by interpreting information and data in order to make informed decisions.
• Draft summary memorandums and public evaluations, and contributes to the creation of reports of examination.

Tinley Park

• Coordinated, directed, managed, and participated in the sales and operations of the branch office to achieve goals.
• Conducted monthly sales meetings and performance evaluations on staff.
• Achieved an average checking account enrollment of 140% of goal while in the Management Training program.
• Assisted in maintaining continuous deposit growth in branch for 3 consecutive quarters.
• Proficient use of Click2Staff to update employee information and create weekly schedules.
• Utilized PayPlus USA to perform wire transfers for customers.

Matteson, IL

• Sole responsibility of store operations including cash handling, safety, maintenance, and merchandising.
• Utilized SAP portal to update employee information, perform appraisals and disciplines, and other employee related tasks.
• Evaluated profit and loss statements monthly in order to control expenses and maximize sales.
• Established strong leadership skills in developing and directing 15 store employees.
• Demonstrated a high level of confidence and integrity while maintaining a can-do, positive attitude towards critical thinking, problem analysis and resolution.
• Maintained an innovative, hard-working ability to multi task and meet deadlines with a front line viewpoint on what it means to deliver exceptional customer service while exerting my independent judgment.

Master Of Public Administration (Mpa), Public Administration, 3.8 Gpa

Bachelor Of Arts, Political Science And Government