Service Administrator
Current-Greeting customers upon arrival/departure-Appointment scheduling -Addressing any customer issues-Obtaining customer information (vehicle data, verification of payment, and credit status checks)-Opening/closing repair orders, writing detailed descriptions of all repairs performed-Contacting customer immediately upon repair completion. -Answer any questions customer may have pertaining to repairs made -Filing repair orders, maintaining parts backorder files, monitoring Work in Process reports, collecting payments, and processing reconciliation reports-Entering technician time cards-Peparing estimates-Verifying warranty-Handling cash and counting down drawer